[siggyd]

It's time to trade !

 

[sport7558]

Looks like I get to join this fun club! My 2018 Santa Fe Sport 2.0t (107,000 miles) is consuming more than 5q of oil in 4,000 miles. After auto repair shop diagnosed the oil problem, I was quoted $9,000 to replace the engine.
Never had an issue with this car until now.

I have a 2017 Santa Fe, 125,000 miles. I had noises coming from engine, they did a bearing clearance test at the dealership and notified me that the engine needed to be replaced. Oh sh-t I said. Service manager asked about service records for oil change, I did mostly dealership and Jiffy Lube, I furnished everything I had. He indicated that Hyundai might replace engine for free. It took about 5 days to get an answer. Hyundai agreed to replace at no cost, had to pay for new belts, hoses and spark plugs.

 

[stuartlewine]

I wish I had the presence of mind to request new plugs with our engine replacement. 2013 SF turbo. We “gave” the car to our son who was in need, but in doing so after it was registered and licensed in his name, the warranty on the replaced engine is voided. He’s put several thousand miles on it and it is running perfectly. Fingers crossed it will serve him well for many years.

 

[Luannb]

Yes, I followed the same procedure. I go through an average of 3 qts of oil every 1000 miles. I researched the class action law suits about this concern and my year and model are not listed. I am being told that only the 4 cylinder is getting a free engine at this time; however, I wouldn't be surprised if the 6 follows. 80% is a decent offer.

How many miles are on your vehicle? Did anything ever get resolved?

 

[Luannb]

I am haveing it towed it to the dealership to check out. My mechanic said I should not even drive it to the dealer. They had to add 3 quarts of oil (after it was towed to the shop) just to try to move it in the bay. I told corporate I don't know how I'm expected to drive the car at this point. I'll soon find out next steps.

What did you find out?

 

[Luannb]

Had same issue on my 2014 Sante Fe Sport. Had to take car to dealership three consecutive months. They verified each time oil was low and refilled it. After third visit they sent issue to corporate and they approved new engine. Car has been running great ever since no oil issues.

How many miles was on your car when they approved you to get a new engine?

 

[Luannb]

We are having the same problem. I have always taken my 2013 Santa Fe Sport in for an oil change like clock work. Took it in Feb. 9th to have oil change cause we were going on a trip. Friday we were driving an hour to our daughters and all of a sudden the oil light flashes real fast and the car doesn't want to drive and go over 2000 RPMs. Held up traffic but was finally able to pull over at a gas station and my husband checked the oil and there was not 1 drop in there. About 2 months before Feb 9th we started getting the oil light flashing and we would add oil, but this time it was the first time it had come on since the oil change. It will be towed to a dealership Monday to see what is wrong with it and how much it is going to cost. She only has 115, 000 miles on her. Not really wanting to buy a new car as I HATE car payments.

What happened with your vehicle?

 

[Matthew_33]

I purchased my 2017 Hyundai Santa Fe Sport in late September 2023. This was my second 2017 Santa Fe from the same dealer. The first 2017 Santa Fe I signed for stalled on the main road and was completely dead the 2nd day of ownership, it had bad electrical issues worse than just ECM repair. That first car sat at Hyundai dealer for over a month with no help and no repair so the dealer I got it from bought that one back and found me the second Santa Fe i’m currently having issues with.

My issue this time is equally severe! I was consuming oil at a crazy rate (almost a full quart per week) and I took it in to check for leaks. Mechanic fixed a part that could be leaking and said I was all set… turns out it didn’t stop the oil consumption at all, and I had no more leakage to blame for the consumption. The oil was checked often and filled often, also had more oil changes than recommended in a 7 month period because of my worry. It was well maintained.

Maybe a month after that repair, my check engine light flickered wildly while driving and my power dropped dramatically. The entire vehicle was rocking side to side and barely able to stay on, it almost stalled while driving. Thank goodness I was able to safely get to my mechanic.. upon further diagnosis, I had no compression in Cylinder 3, which I’m seeing a lot of other Santa Fe owners have issues with. I am currently 7 months into a 60-month loan and the vehicle is under 100,000 miles… this should NOT be happening and I feel like Hyundai is knowingly avoiding recalling these vehicles because of their popularity and reputation.

I’ve seen other people post online about getting free engine replacements outside of their warranty because of these major safety issues and I’m hoping for the same. I cannot afford to get a new vehicle and still pay the loan and insurance for a completely dead Santa Fe Sport. Hyundai MUST help people like me, we don’t deserve to get screwed by a company whose profits are above $9 BILLION annually… I think they can afford to help out their customers that purchased their faulty vehicles. At this moment, Hyundai dealer near me says they’ll look at it and try to see about warranty coverage but the whole ordeal has ruined my trust in Hyundai’s build quality, especially seeing how many other people have had similar engine issues. It’s clearly a known defect and we should have protections against that.

 

[Joe Haskill]

I have a 2016 Santa Fe Sport that we purchased back in Aug. 2023 and we have change the oil religiously over this time.(we have the record). Just a few days ago the engine light came on and I immediately pulled over and checked the oil and the oil was bone dry. I had just checked the oil about two weeks or so ago and it was fine. No oil was in my driveway so the only thing that be is the known issues with this engine. I am in the beginning process of attempting to get this resolved. No doubt Hyundai should help with this issue. More is yet to be revealed. Anyone else have any suggestions? Thanks

 

[Zz Man]

I have a 2016 Santa Fe Sport that we purchased back in Aug. 2023 and we have change the oil religiously over this time.(we have the record). Just a few days ago the engine light came on and I immediately pulled over and checked the oil and the oil was bone dry. I had just checked the oil about two weeks or so ago and it was fine. No oil was in my driveway so the only thing that be is the known issues with this engine. I am in the beginning process of attempting to get this resolved. No doubt Hyundai should help with this issue. More is yet to be revealed. Anyone else have any suggestions? Thanks

Start the oil consumption test process thru a dealer.

 

[Sueh]

I have a 2014 Santa Fe that had the same issue. Had to take it to the dealer three times to show the oil level was going low without a leak anywhere. The dealer then sent the issue to Hyundai headquarters and they replaced my engine for free. Said they had issues with some engines valve ports were not drilled out all the way causing this issue.

I have a 2016 just hit 101000 Same problem Help please🙏who should I contact

 

[sport7558]

I have a 2016 just hit 101000 Same problem Help please🙏who should I contact

Take it to dealer. I had same issue with my 2017 Santa Fe Sport. Engine replaced for free. Paid only for new belts, hoses, spark plugs.

 

[ahallock61]

Same here with cylinder 3 no pressure and dealership said I needed combustion cleaning and spark plugs cost over $1500 then about 170 miles later check engine light again and now they say I need a new engine. Already went through oil consumption testing and they said it wasn’t burning enough oil it also had to have the transmission replaced. Total lemon now Hyundai US says my engine issue is not covered under the extended warranty. Bad engine is a bad engine They want me to spend 7 to 8k for a rebuild or $11k for new. 2014 Santa Fe Sport. Everyone with 3rd cylinder needs to find out how to start another class action suit

 

[prob818]

I have a 2018 Santa Fe sport. I do all my maintenance with Hyundai dealership. Took my suv in yesterday for maintenance and mentioned that my check oil light came on once or twice. When the service person checked my oil to my amazement the stick was bone dry. The service person immediately told me that I need a new engine. Here the catch, while Hyundai is well aware of this issue they will only replace your engine for free if (1) your engine stops running completely (2) you're still under the 10 yr. warranty and (3) you kept up with all your scheduled maintenances with proof. In other words, despite hyundai knowing of this pre-existing problem, they will look for any reason to not replace your engine for free. Even if you meet the criteria above, good luck in finding a hyundai service dealership that will help you navigate getting approved.

 

[Zz Man]

I have a 2018 Santa Fe sport. I do all my maintenance with Hyundai dealership. Took my suv in yesterday for maintenance and mentioned that my check oil light came on once or twice. When the service person checked my oil to my amazement the stick was bone dry. The service person immediately told me that I need a new engine. Here the catch, while Hyundai is well aware of this issue they will only replace your engine for free if (1) your engine stops running completely (2) you're still under the 10 yr. warranty and (3) you kept up with all your scheduled maintenances with proof. In other words, despite hyundai knowing of this pre-existing problem, they will look for any reason to not replace your engine for free. Even if you meet the criteria above, good luck in finding a hyundai service dealership that will help you navigate getting approved.

Lacking good maintenance records they can also check your engine for sludge/build up that can show if maintenance was good or neglected.

They can also do a oil consumption test and if you fail it will replace the engine.

 

[TRN]

i bought my 2018 Hyundai Sante Fe Sport in Sept of 2022. Two weeks after I purchased the car I needed an oil change. So I thought Ill just get an oil change. Two weeks after that my check oil light came on I took it in to where I got an oil change and they said that there was literrally only one quart of oil in the car. I have taken my car every week since to get oil added in. There are no leaks at all. I have contacted Hyundai through email I have that case number and I was told to take it to a local hyunai dealership to have it checked out. I called to schedule and appointment and of course the appointments are like a month or a month in a half out. So I finally got in after I scheduled the appointment but that was another hassle, because they said I didnt have an appointment when I clearly spoke to someone in the service department and I took my car last night because my appointment was for 7:30 am. I get a phone stating that there was no appointment. But what I found funny was my car has never been there for any type of repairs before today and when he called he knew my name and obviously had my number. They wouldnt do anything so I told them NOOO i was scheduled an appointment so they played back the phone recordings and found the conversation I had with gentlemen and check my car. I was old I had to do and oil change and pay $62 and bring back my car every 1000 miles. Thenn when he called to tell me what needed to be done and then said it will be 900 I was not told that. And in the phone recording it clearly states every word we had said o each other. So i reached out to Hyundai corporate and it was escalated so lets see. Ill give them a couple days. oh and yes I also have documents stating dates and how many quarts i had to put in weekly.

I'm curious how your situation worked out. I had a similar experience with my 2018 Hyundai Santa Fe Sport. I'm diligent about oil changes, every three months, full synthetic. However, the last oil change I got in April, my oil light flickered about a month later, so I took it back to the oil change place and they confirmed it had 1 quart of oil! They added almost 5 quarts..4.8, checked for leaks but couldn't find any. Two weeks later, checked it, had to add 2 more quarts. Checked it again 2 weeks, prior to my engine failing, and it was almost full. I didn't have any lights or warnings when the car broke down on the highway. It simply lost acceleration power and check engine light came on after we pulled over..when we checked the dipstick it was bone dry! Took it to my personal mechanic, he said the piston was broke due to oil sludge and I would need an engine replacement. So read about the issues with oil consumption and the lawsuits and the campaign about knock sensors and connecting rod bearings and thought could there be a connection? I contacted Hyundai corporate who confirmed my 8 digits of the VIN was identified as a possible engine failure (related to the knock sensor and connecting rod bearing.) They asked me to bring it to the dealership for full diagnostics. So had it towed, where they just told me the cylinder is broken and needs to be replaced. I said why did it break and they couldn't provide an answer but said it was declined the full engine replacement and not covered under warranty. Which I knew the warranty wouldn't cover it but I was told by corporate and the dealership prior to taking it in that it might be eligible for this campaign that started b/c they were being sued in a class action lawsuit. I asked if the engine had to be replaced and how much. The manager responded that it did not need to be replaced just the cylinder repair which is approx 3-4K. I just think this is complete crap and wonder how much more I'll have to shell out over this oil consumption issue with continuous problems. I've never in my life had oil in my car be completely bone dry or sludgy. I understand I don't have to have an engine replacement but who is to say this won't happen again. I'm so upset with Hyundai. I will NEVER buy another car from there. This was my first car to purchase from them and honestly loved it for the most part...until now. The engines are complete crap and it almost feels like a racket so consumers have to continue to take it to dealer for repair.

 

[TRN]

no one here has listed a specific engine that's having problems with excessive oil consumption, which engine/s are we talking about please

2.0-L L-4 DOHC 16V Turbo. I have 2018 Santa Fe Sport. It is currently at the dealership after the motor seized up. Prior to that it was sucking down oil.

 

[pnina1909]

How long did a resolution like this take? I have had my 2018 Santa Fe Sport for 6 months, I bought it used from a dealer. I've had 4 oil changes done to it already with regularly filling up the oil too like almost weekly. They did the oil consumption test and it failed. The results were sent to Hyundai and Hyundai denied the claim. I have escalated the claim and am waiting for an answer.

 

[TLP106]

I have a 2018 Sante Fe Sport Turbo 2.0 with 104K on it, just a couple of months ago I started dealing with the excess oil consumption issue, first of October it was discovered as I was approx 3K miles away from my next oil change, and my oil light came on, I took it to a oil change place, they topped it off and I decided to do the "treatment" and just get a new oil change as well, one month later in November my oil was down 1 quart, now its approx 3-1/2 week later and my oil was down approx 1/2 quart.
I called the local Hyundai dealership for information and of course they want to do a oil consumption test for $200.00, and the Sr Service Advisor did discuss with me the process etc however... I totally forgot to ask since I am over 100K if I go through this process and the test shows that it has excessive oil consumption, would I qualify for engine replacement if my car is already at 104K miles? Does anyone know on this forum if they have had success with car being out of warranty due to over 100K miles? TYIA for your help.

 

[jaynelson]

My 2016 Santa Fe Sport just crapped out on me. 106K I did purchase the premium package that covers it until 125k. We will see if they play any games with me about this.