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Anti-Theft Software Upgrade Recall...Really

5K views 5 replies 3 participants last post by  Foggdawg  
#1 ·
I looked (05-01-2023) on the NHTSA.gov website for any recalls on my 2016 Santa Fe Sport and got Zero, all caught up! That day I got a "Maintenance Reminder" from (USPS) Hyundai USA in Chicago, one of the items was a "Safety Recall Service Campaign that is outstanding. going to the Hyundai site, yup, there it is. This is not an official recall notice as I have received before on other things. QUESTION: Has anyone received an 'official recall' about the anti-theft software upgrade on keyed cars? I have heard, cars, KIA and Hyundai alike are being stolen because of some Tic-Tok videos posted. I personally HATE going to my local Hyundai Dealer...not the up front dealership I would say so, from my experience. Wanting to wait till the recall is official, don't like the bait they are dangling. Any takers?
 
#3 ·
I bought my '16 Santa Fe Sport from CarMax last August. It's a former short term rental, high mileage but very well maintained. Have been to a dealership only once, seeking a replacement key fob, since the rubber on both existing ones is very worn. Based on the snotty reception I got in the parts department, I have continued having a certified small repair shop do all my maintenance.
Before this vehicle, I was driving a Scion, bought secondhand from a dealer. That Toyota dealership was also unsatisfactory.
I just cannot and do not trust factory dealerships, regardless of the brand.
 
#4 ·
I bought my '16 Santa Fe Sport from CarMax last August. It's a former short term rental, high mileage but very well maintained. Have been to a dealership only once, seeking a replacement key fob, since the rubber on both existing ones is very worn. Based on the snotty reception I got in the parts department, I have continued having a certified small repair shop do all my maintenance.
Before this vehicle, I was driving a Scion, bought secondhand from a dealer. That Toyota dealership was also unsatisfactory.
I just cannot and do not trust factory dealerships, regardless of the brand.
I feel your pain. This is the FIRST dealership I have ever traded with, after the sale. It's also the ONLY vehicle I have had three recalls on, hey maybe 4, right?
I had a used Ford truck, a real beauty, recalled for the airbag tether wire rusts, they tormented me to trade it in for a new one.
About your key fob...if it happens again, try a locksmith. They can usually do the same job for half the price. Since my fob had only one PC board inside, I ordered the part from Amazon and did it myself. I also ordered a silicone sleeve for the fob and that is working great!!
REPROTECTING Silicone Rubber Key Fob Cover Compatible with 2019-2013 Hyundai Santa Fe Sport Sonata Tucson Santa Fe OSLOKA-875T (Suitable for Buttons w
REPROTECTING

Case Shell fits 2013-2019 Hyundai Santa Fe Key Fob Keyless Entry Remote
USARemote

The Hyundai wanted over $400.00 for rear brakes, not including rotors. Local certified shop...$277.00 included rotors, Hyundai parts.
 
#5 ·
Thanks. Guy at the dealership parts counter quoted over $500 for a fob, programming extra. He grinned as he said it, as if it gave him some pleasure. I hightailed it out of there, so I didn't end up starting a fight.

Soon after, I bought a "shell" for the fob. Can't see well enough to do the swap myself. Subsequently bought a replacement fob for less than $100. Took it to the top locksmith in town, who has the programming box. After an hour working on it, he learned that on this year+ model, Hyundai will allow only 2 key fobs to exist.

I've set it aside temporarily. The guy at the indie shop I use is planning to dismantle one existing fob and move the electronics to the new one.

Apparently there's also a process whereby you can "deregister" an existing fob, after which Hyundai theoretically will allow a new one to be programmed. And evidently some newer models allow for the existence of as many as 4 fobs.

What nonsense!
 
#6 ·
Smooth move, on your part. I intended to support the dealership, this time. They quickly showed their 'ass' and since, I have found a certified repair shop, I can walk to, the two mechanics drive Hyundai's. Why I am concerned about this supposed recall about the anti-theft software upgrade. My insurance rates have doubled in two years and there is no reason, on my actions, this should happen. Other than their dumb profit and loss statements.
Keep up the fight up against 'the man'!