[EnonEye]

anyone on here thought or attempted to take these issues to the local TV station, we have a segment locally here called "TV Channel 7 investigates"

 

[2017santafeboy]

I have the same vehicle only 109000 on my and paramount Hyundai lied and lied its not covered cause they do want it to be covered they need to replace the engine in very o e of are vehicles under warranty they have a 200000 mile warranty if this problem but they won't I've been fight with them for months and I'm no giving up

2017 Santa Fe Sport. Have you seen the class action lawsuit about these engines?
Website: HyundaiThetaEnginesettlement.com or call 800-633-5151

 

[2017santafeboy]

I’m dealing with the exact same thing right now. Hyundai Tucson at 117,000 miles, the oil consumption has been a problem for over a year that they keep denying an engine replacement for. It failed on Christmas Eve while I was halfway through a four hour trip. It’s been at the dealership for over a month now and all that’s come out of it is that the warranty team denied the engine again because “it isn’t consuming enough oil,” and now they want me to drive it another 1000 miles to see how much oil it consumes…even though it is not driveable and at the dealership right now. It has been awful. We are looking for lawyers now.

there is a class action lawsuit. 800-633-5151. check out hyundai engine settlement

 

[2017santafeboy]

I am still waiting for the work order from the dealership as to what they inspected when I failed the oil consumption test, and to be honest I feel that it was nothing, as I walked out of there being told I needed a new engine. I am not sure where the issue lies, I finally got in touch with someone from Hyundai on Friday and he is going to reach out to the dealership and find out why they will not provide me with what was inspected at that time and have it sent over. However if Hyundai does not receive a copy of the finding, how is it that Hyundai denies the extended warranty. It seems like if the dealership does not want to do the work that they find loopholes and then pass the blame on to Hyundai. I have gone back and fourth about a lawyer as once I have obtained one all contact has to be done thru legal departments. However the thought of having to hire a lawyer just to get a basic service report that I could easily walk in to my mechanic and have within minutes, Hyundai or their dealerships cant do the same thing. I understand what they are saying when they say a valve was consumed thru the engine to an extent, but what caused it to happen, oh I know oil depravation, but what would be causing the engine to consume oil at such a high rate??? And could a diagnosis from that issue have saved me from needed $12,100 in estimated repairs

Oil overconsumption is common problem. Go to hyundaithetaengine settlement.com or call 800-633-5151

 

[2017santafeboy]

I am maine going through this right now. I took it to the dealership in october for oil consumption test 2 quarts in 322 miles Hyundai is still refusing to do anything have been saying for the last 4 months that the engine needs to be replaced

there is a class action lawsuit settled!

call 800-633-5151 or look for wngine settlemtn and hyundai. We were all.screwed over

 

[2017santafeboy]

I own the 2016 Santa Fe with 163,000 KM on it and have had the same issue! No low oil warning light either. Was on the highway on my way to work and the engine light came on but managed it to work. Discovered there was almost no oil in it so got a friend to take me to get the oil, filled almost 5 Litres and took it directly to my mechanic who did $750 in work to it to end up telling me the engine is shot. Can't get a 3.3 anywhere, used or new, except from the dealer who isn't selling them [must be in high demand????]. Called my dealership who then proceeded to tell me that it would cost $8000-$16,000 to replace it with no indication for any known issues with this model and there is no warranty coverage for it. Wondering if there will be a class action for these 3.3's like there has been for the 2.4's?

I've had to now purchase another vehicle as mine, although still working, will eventually die and presently has no stamina for the highway and still shudders at red lights and when pushed even slightly. I was originally delighted and elated with it when I purchased it back in 2020 but it is definitely not the vehicle that I thought I was purchasing. To say I am disappointed, dismayed and disgusted is to downplay all the anguish it has put me through during this whole experience and wondering also at this point... what options are left?

class action lawsuit settled over this engine. Go find hyundaithetaenginesettlent.com or call 800-633-5151

 

[2017santafeboy]

I'm on the same boat right now, I'm preparing a lawsuit, anyone want to join you can contact me (triciavaliente2002@gmail.com) 780-219-2702

There is a class action already settled. HyundaiThetaEngine Settlement.com or call 800-631-5151

 

[2017santafeboy]

I have the same issue with my 2017 Hyundai Santa Fe SE 3.3. I went for an oil engine and they told me that my engine didn't have any oil. I checked for oil leaks and the vehicle does not have any oil leaks. My car has 100,480 mileage and have never been in any sort of accident.

call 800-631-5151 for class action lawsuit info. already settled!

 

[2017santafeboy]

Same here, 2018 Santa Fe sport ultimate with 114k lost power on the highway. They determined it was cylinder 3 with non compression and denied a good will repair after thinking about it for 10 weeks. I just posted this on BBB

I am writing to express my deep disappointment with my recent experience with Hyundai. As a loyal customer for over two decades, I have always been a strong advocate for the brand, recommending Hyundai to friends and family. My three daughters even drive Tuscons and love the vehicle. Unfortunately, my recent encounter has significantly eroded my trust in the company.

I purchased a 2018 Hyundai Santa Fe Sport and am the original owner. In total, I have owned nine Hyundai/Kia vehicles since 2003. Throughout the years, I have consistently maintained my vehicles at authorized dealerships and have always been satisfied with the service. However, I have noticed a recurring issue with excessive oil consumption, even after regular oil changes. I was informed that this is a common problem with turbocharged engines and that the oil is simply burning off.

A few years ago, I received a letter from Hyundai stating that the engine now had a lifetime warranty due to the known issues. This reassurance gave me peace of mind, knowing that my engine would be covered for life.

Unfortunately, in July, my car lost power on the highway. After investigating the issue, my mechanic determined that a piston was not compressing properly, likely due to the excessive oil consumption. He recommended taking the vehicle to the dealership for warranty repair since it was a lifetime warranty. He even called the dealership who confirmed that they were experiencing a lot of problems with these engines.

I brought my vehicle to the dealership, expecting them to honor the lifetime warranty. To my dismay, they informed me that the engine's "bottom part" is covered under the warranty, but the piston is not. This is despite the fact that numerous other Hyundai owners have experienced similar issues with the engine.

I reached out to Hyundai's customer service department and requested a goodwill repair. After a frustratingly long wait of over two months, my request was denied, citing the vehicle's mileage as being beyond the warranty period. As a loyal customer who has consistently chosen Hyundai, I expected better treatment. The denial of a goodwill repair, coupled with the lack of any type of appeal process has left me feeling betrayed. The case manager was even surprised by the decision, given my longstanding relationship with Hyundai, the consistent maintenance I have provided, and the relatively low amount of milage over warranty.

It is truly disheartening to see a brand I have trusted for so long fail to stand behind its customers. I am now considering selling my Hyundai and purchasing a vehicle from a different manufacturer. I hope that my experience will serve as a warning to other potential Hyundai buyers and that the company will take steps to address the ongoing issues with its engines.

I am sharing this experience with the BBB in the hope that it will help other Hyundai owners be aware of potential warranty limitations and the challenges they may face. Do your research before you buy a
new Hyundai!

Class action lawsuit settlement. find on internet or call 800-631-5151

 

[bainesjennifer01]

Oil overconsumption is common problem. Go to hyundaithetaengine settlement.com or call 800-633-5151

this states the vin is not part of the class action law suit. If I am basing on the service reports I can get in detail descriptions of everything wrong that they have looked at, but they can still not provide any detailed findings from the oil consumption test, I have requested from both the dealership and Hyundai who states they don't have access to the service records from the dealership. So what exactly did you check after I failed an oil consumption test in 322 miles. Left a message with Hyundai on 3/20 still waiting for a return call

 

[2017santafeboy]

this states the vin is not part of the class action law suit. If I am basing on the service reports I can get in detail descriptions of everything wrong that they have looked at, but they can still not provide any detailed findings from the oil consumption test, I have requested from both the dealership and Hyundai who states they don't have access to the service records from the dealership. So what exactly did you check after I failed an oil consumption test in 322 miles. Left a message with Hyundai on 3/20 still waiting for a return call

You have to bang on these people like a drum!!! They will not call. Go in person again and again and start with the service manager.
Sorry to hear you are not in the class action lawsuit. These engines carbonize and will then destroy the catalytic converters. Good luck

 

[bainesjennifer01]

Already been all the way thru then entire dealership including the service manager who provided with the service report from the valve consumed thru the engine, very in detail may I add and the oil consumption which just states used 2qts in 322 miles combustion chamber clean and engine replacement with intake manifold and catalytic converter. However in order to get that far which was what I already had I had to get in touch with Hyundai which seems to be complete BS since I have 3 service orders all stating they deny any good will, but yet they claim they don't have any records from the dealership. Sucks being from a small town because even the lawyers don't want to touch it. the BBB closed the incident because the dealership would not respond.

 

[Ukalhat]

I had the same issue with my 2015. Engine was replaced. I had to wait 6 weeks before everything was done

Can you plz give your time line and process so that Hyundai offered to replace the engine thanks

 

[bainesjennifer01]

If you did not buy your car directly from a Hyundai dealership good luck. After 6 weeks of trying to get a diagnosis for oil consumption, the service manager finally informed me that the only thing that is checked is the amount of oil used in a time frame. 2 quarts in 322 miles, I was told a combustion chamber clean, and this is what you will get if your car is not bought from Hyundai, as all steps are bi-passed to get to this point. So Hyundai says take it to dealership for a diagnosis and then dealership does not diagnose and Im not sure if it is because I am a female or what but the run around with the dealership and national Hyundai is a JOKE!!! Still owe 17k from purchase and you expect me to put another 12K into a vehicle that is valued at 9k...LMFAO I think not you can come and pick it up. Local lawyers won't touch it and ticket gets closed from the BBB because the business does not respond. DO NOT WASTE YOUR TIME ON KIA/HYUNDAI. This was my 3rd Hyundai and I will never buy another one

 

[DFWTXOK]

We just started having the same issue with oil consumption, (thank goodness for this forum! Y'all are awesome.) Called the Hyundai corporate 800-633-5151 number and talked to a live human. They were able to look up our VIN and confirm that our Santa Fe does fall in the right time frame and that it does have the warranty extension applied. They mentioned CXXI and CXXC as warranty extension. They also said the car has two recall updates. They also gave me a case number to use at the area dealership.

Hyundai corporate said they could schedule an appointment for us, or that we could contact local Dallas dealer directly.

I called the dealer(Cooley) and talked with a service rep who was familiar with the "Theta1 Engine recall". He said they would have to keep the car for a few days and "look into it." And they would do the two recalls during that time. They also said that they don't have any loaner vehicles available, but that we could rent one, and that if corporate does decide to replace the engine, then we would be reimbursed for the rental. Just keep the receipts.

That's where we stand at the moment. July 10, 2025

2017 HYUNDAI SANTA FE SPORT 2.4. Second owner, purchased at Carmax 2019, 117,000 miles on the clock. Oil changed regularly.

 

[Beancat425]

They took 2 weeks here in Maryland but I did get a loaner. Now I have an appointment to figure out why water is sloshing on wide turns and sitting in my passenger side floorboard. 😢

 

[Larryb17]

We had a 2014 Santa Fe the first trip we were on we had water sloshing a little bit was hard to tell but it ended up water ended up dripping on my wife's foot and landing on the passenger floor mat took her to a local dealer while we were on the trip and they determined that there was a blockage in the air conditioning drip line apparently it was manufactured that way because this was in early 2015 and they fixed it and we got underway on our trip after about a 2-hour delay have them check that

 

[Beancat425]

I have a 2014 Santa Fe V6 - FWD with about 130k miles - with a periodic check engine light that burns oil.. But no other warning lights. Hyundai recommended an engine replacement a year ago but said they wouldnt cover any of the cost because it was out of warranty.. How did you convince them to cover the cost? We contacted Hyundai of America and even though we thought this would help it seems like the dealership can overrule them. How did you convince them to cover the replacement cost?

I have a 2017 with a recent engine replacement that we'd just purchased Sept 2024. Along with the car purchase, we paid for a vehicle service contract at that time. I'm thinking some of us are getting these free engines because we purchased a warranty outside of the expired factory warranty maybe? I could be wrong. This has been a lesson for us. Purchase a warranty when buying OUTSIDE of expired one! Praying this engine lasts too although I've heard and seen they go up again. SMDH

 

[DFWTXOK]

July 18 update... The dealership took care of a few issued recalls on the Santa Fe and explained that they would need to check our oil level after 1000 miles. (Why we were never notified of the recalls that were needed I don't know?)

The service tech explained that they would look at the oil level after the 1000 miles and that if it showed to be burning oil, they would do some sort of engine flush and cleaning. After that the flush and oil refill, we then we would need to drive the Santa Fe for another 1000 miles. And again they would check the oil level. If the oil consumption was deemed to be excessive, they would then replace the engine.

So right now we are just putting miles on the car and will take it back for them to have a look.

 

[Beancat425]

What years of vehicles do these issues affect? Is it both Hyundai and Kia? Certain models? I was just rear ended and have to find a new car asap. Thank you.

From Google: "Hyundai and Kia have faced significant engine failure issues, particularly with their Theta II 2.0L and 2.4L engines. These engines, found in various models like the Sonata, Santa Fe, Optima, and Sportage, have been prone to premature wear, seizing, and even fires. Manufacturing defects, such as debris in the engine's oil passages, have been identified as a key cause. Hyundai and Kia have issued recalls and settlements to address these issues, impacting millions of vehicles."