I had the same issue with my 2015. Engine was replaced. I had to wait 6 weeks before everything was done
2017 Santa Fe Engine Failure
So this past weekend my engine failed while driving on the highway and had to be towed to the dealership. Dealership has confirmed it is the known issue with the Theta II engine and has put in for a replacement via warranty and is currently awaiting an answer from Hyundai. The service manager mentioned that Hyundai might try to deny it for any variety of reasons, fingers crossed they won't. In preparation, I have pulled all my service records from every dealership and Valvoline that I have had work done and the vehicle has been maintained well. Vehicle has 117,000 miles on it. Has anyone had any experience with this? What is the likelihood they will deny me?
At this point I still owe on the loan but it's probably less than what this repair will cost if I have to pay it outright. Terrible position to be in but trying to figure out options just in case. If they do deny me, what is my recourse?
At this point I still owe on the loan but it's probably less than what this repair will cost if I have to pay it outright. Terrible position to be in but trying to figure out options just in case. If they do deny me, what is my recourse?
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i just had the same issue about a month ago with my 2017 Santa Fe. Make sure your service manager has copies of ALL your oil changes showing that you did regularly scheduled changes(mine went back 2 years). this is a known problem, and as long as you can show you were doing your part to maintain the engine, they should replace it for free. that is what they did for me. took about 2 weeks total time. i haven't had any complaints with hyundai service, every time i deal with them, they have taken care of me.
good luck.
good luck.
I’m dealing with the exact same thing right now. Hyundai Tucson at 117,000 miles, the oil consumption has been a problem for over a year that they keep denying an engine replacement for. It failed on Christmas Eve while I was halfway through a four hour trip. It’s been at the dealership for over a month now and all that’s come out of it is that the warranty team denied the engine again because “it isn’t consuming enough oil,” and now they want me to drive it another 1000 miles to see how much oil it consumes…even though it is not driveable and at the dealership right now. It has been awful. We are looking for lawyers now.
I don't know if you are following the other forum on this site that discusses this EXACT thing, but you should follow it if not: Engine replacement cost due to oil consumption . You are unfortunately not alone and this seems to be a problem with many models and years. If my engine is not covered (still waiting for over month to hear something from Dealership), I would happily join your lawsuit--as I am sure MANY would! This is unacceptable!I’m dealing with the exact same thing right now. Hyundai Tucson at 117,000 miles, the oil consumption has been a problem for over a year that they keep denying an engine replacement for. It failed on Christmas Eve while I was halfway through a four hour trip. It’s been at the dealership for over a month now and all that’s come out of it is that the warranty team denied the engine again because “it isn’t consuming enough oil,” and now they want me to drive it another 1000 miles to see how much oil it consumes…even though it is not driveable and at the dealership right now. It has been awful. We are looking for lawyers now.
I have a 2014 Santa Fe with V6 FWD - I am having a similar issue and the dealership is saying the vehicle is out of warranty. The car has over 130k miles but our problem started with a periodic check engine light that started at just over 100K miles. We have always gotten our maintenance done at the dealership until about a year ago when they said that we needed a full engine replacement. Similar to everyone else the car burns oil but we never get an indicator light other than check engine. The dealership is refusing to cover any of the repair.. Hyundai of America said it would be possible to get a "Good Will" engine replacement. However Hyundai has now changed their tune after talking to the dealership and they said the dealership told them the car is out of warranty. (I was surprised by this response - I told them how many miles the car had on it) I am certainly getting the run around between the dealership and Hyundai of America. Any advice on how to convince either the dealership or Hyundai of America?
I have a 2014 Santa Fe V6 - FWD with about 130k miles - with a periodic check engine light that burns oil.. But no other warning lights. Hyundai recommended an engine replacement a year ago but said they wouldnt cover any of the cost because it was out of warranty.. How did you convince them to cover the cost? We contacted Hyundai of America and even though we thought this would help it seems like the dealership can overrule them. How did you convince them to cover the replacement cost?I had the same issue with my 2015. Engine was replaced. I had to wait 6 weeks before everything was done
I NEVER had a check engine light or an oil light, ever! And my car just stopped on Christmas Day 2022 in the middle of the road! Hyundai of America told me the same exact thing, they would do a Goodwill replacement, the dealership said they would do everything they could to make this happen--they were definitely on my side, then Hyundai denied me. Wouldn't let me speak to a supervisor or anything. When I said I would have my lawyer call them, she said okay --obviously not the first time they heard this. Then they sent me an email to file a claim with the BBB. I'm in the middle of this now, so not sure how this will end yet. This is my last try, then I'm suing. That's my only advice unfortunately. This is a truly unbelievable situation we are all in right now. 😔I have a 2014 Santa Fe with V6 FWD - I am having a similar issue and the dealership is saying the vehicle is out of warranty. The car has over 130k miles but our problem started with a periodic check engine light that started at just over 100K miles. We have always gotten our maintenance done at the dealership until about a year ago when they said that we needed a full engine replacement. Similar to everyone else the car burns oil but we never get an indicator light other than check engine. The dealership is refusing to cover any of the repair.. Hyundai of America said it would be possible to get a "Good Will" engine replacement. However Hyundai has now changed their tune after talking to the dealership and they said the dealership told them the car is out of warranty. (I was surprised by this response - I told them how many miles the car had on it) I am certainly getting the run around between the dealership and Hyundai of America. Any advice on how to convince either the dealership or Hyundai of America?
I ended up getting a goodwill replacement for my engine (still cost almost $3k). My engine had 117,000 miles but the problems started around 100,000 - i had to do multiple oil consumption tests and kept getting the run around until the engine finally failed. While it was sitting at the dealership not able to be driven, corporate wanted me to drive it another 1,000 miles…the car was at the dealership for two months and I finally sent an email to corporate threatening litigation. I never got a reply but all of a sudden corporate approved a good will replacement of my engine.I have a 2014 Santa Fe with V6 FWD - I am having a similar issue and the dealership is saying the vehicle is out of warranty. The car has over 130k miles but our problem started with a periodic check engine light that started at just over 100K miles. We have always gotten our maintenance done at the dealership until about a year ago when they said that we needed a full engine replacement. Similar to everyone else the car burns oil but we never get an indicator light other than check engine. The dealership is refusing to cover any of the repair.. Hyundai of America said it would be possible to get a "Good Will" engine replacement. However Hyundai has now changed their tune after talking to the dealership and they said the dealership told them the car is out of warranty. (I was surprised by this response - I told them how many miles the car had on it) I am certainly getting the run around between the dealership and Hyundai of America. Any advice on how to convince either the dealership or Hyundai of America?
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