I had the same issue with my 2015. Engine was replaced. I had to wait 6 weeks before everything was done

 

I have a 2014 Santa Fe V6 - FWD with about 130k miles - with a periodic check engine light that burns oil.. But no other warning lights. Hyundai recommended an engine replacement a year ago but said they wouldnt cover any of the cost because it was out of warranty.. How did you convince them to cover the cost? We contacted Hyundai of America and even though we thought this would help it seems like the dealership can overrule them. How did you convince them to cover the replacement cost?

 

i just had the same issue about a month ago with my 2017 Santa Fe. Make sure your service manager has copies of ALL your oil changes showing that you did regularly scheduled changes(mine went back 2 years). this is a known problem, and as long as you can show you were doing your part to maintain the engine, they should replace it for free. that is what they did for me. took about 2 weeks total time. i haven't had any complaints with hyundai service, every time i deal with them, they have taken care of me.

good luck.

 

I am SO glad I read you text and followed your recommendations, Reveryroadie! Got the copies of all my oil changes (went back 5 years), handed them over to my Huyndai adviser (It's HUGE, he said) and just got a call from them. They are covering my new engine and the rental car.

 

I’m dealing with the exact same thing right now. Hyundai Tucson at 117,000 miles, the oil consumption has been a problem for over a year that they keep denying an engine replacement for. It failed on Christmas Eve while I was halfway through a four hour trip. It’s been at the dealership for over a month now and all that’s come out of it is that the warranty team denied the engine again because “it isn’t consuming enough oil,” and now they want me to drive it another 1000 miles to see how much oil it consumes…even though it is not driveable and at the dealership right now. It has been awful. We are looking for lawyers now.

 

I don't know if you are following the other forum on this site that discusses this EXACT thing, but you should follow it if not: Engine replacement cost due to oil consumption . You are unfortunately not alone and this seems to be a problem with many models and years. If my engine is not covered (still waiting for over month to hear something from Dealership), I would happily join your lawsuit--as I am sure MANY would! This is unacceptable!

 

I have a 2014 Santa Fe with V6 FWD - I am having a similar issue and the dealership is saying the vehicle is out of warranty. The car has over 130k miles but our problem started with a periodic check engine light that started at just over 100K miles. We have always gotten our maintenance done at the dealership until about a year ago when they said that we needed a full engine replacement. Similar to everyone else the car burns oil but we never get an indicator light other than check engine. The dealership is refusing to cover any of the repair.. Hyundai of America said it would be possible to get a "Good Will" engine replacement. However Hyundai has now changed their tune after talking to the dealership and they said the dealership told them the car is out of warranty. (I was surprised by this response - I told them how many miles the car had on it) I am certainly getting the run around between the dealership and Hyundai of America. Any advice on how to convince either the dealership or Hyundai of America?

 

I have a 2014 Santa Fe with V6 FWD - I am having a similar issue and the dealership is saying the vehicle is out of warranty. The car has over 130k miles but our problem started with a periodic check engine light that started at just over 100K miles. We have always gotten our maintenance done at the dealership until about a year ago when they said that we needed a full engine replacement. Similar to everyone else the car burns oil but we never get an indicator light other than check engine. The dealership is refusing to cover any of the repair.. Hyundai of America said it would be possible to get a "Good Will" engine replacement. However Hyundai has now changed their tune after talking to the dealership and they said the dealership told them the car is out of warranty. (I was surprised by this response - I told them how many miles the car had on it) I am certainly getting the run around between the dealership and Hyundai of America. Any advice on how to convince either the dealership or Hyundai of America?

I NEVER had a check engine light or an oil light, ever! And my car just stopped on Christmas Day 2022 in the middle of the road! Hyundai of America told me the same exact thing, they would do a Goodwill replacement, the dealership said they would do everything they could to make this happen--they were definitely on my side, then Hyundai denied me. Wouldn't let me speak to a supervisor or anything. When I said I would have my lawyer call them, she said okay --obviously not the first time they heard this. Then they sent me an email to file a claim with the BBB. I'm in the middle of this now, so not sure how this will end yet. This is my last try, then I'm suing. That's my only advice unfortunately. This is a truly unbelievable situation we are all in right now. 😔

 

What years of vehicles do these issues affect? Is it both Hyundai and Kia? Certain models? I was just rear ended and have to find a new car asap. Thank you.

 

From Google: "Hyundai and Kia have faced significant engine failure issues, particularly with their Theta II 2.0L and 2.4L engines. These engines, found in various models like the Sonata, Santa Fe, Optima, and Sportage, have been prone to premature wear, seizing, and even fires. Manufacturing defects, such as debris in the engine's oil passages, have been identified as a key cause. Hyundai and Kia have issued recalls and settlements to address these issues, impacting millions of vehicles."

 

To tag along on this thread, my wife and I purchased 2017 Hyundai Santa Fe Sport 2.0T unlimited for our daughter. We (our daughter) picked this vehicle because she loved everything about it. The mileage was 76k when purchased through Carmax in June of this year. Everything was GREAT! - the Santa Fe was solid. The end of July, I proactively took to our local HYUNDAI dealership (1200 miles before due) to get the oil changed and get the car inspected prior to her long trip back to college and "EVERYTHING" checked out. One week later, my wife and daughter driving down to the university. 500 miles post oil change and inspection, engine light starts flashing and car starts losing power. They manage to get to next exit and ultimately get towed to Springfield Missouri "Reliable" Hyundai dealership who says engine blown and needs 14K replacement...blaming it on pieces of spark plug porcelain in the engine??? Long story short, Hyundai has basically abandoned us since we are 2nd owners and cannot prove any of the maintenance records besides what pulls up with VIN. Carmax is working with us (thank God) to hopefully get the engine replaced at a DIFFERENT dealership that has a much better rating and is only charging about 7K. Even if we do manage to get the car back with a Hyundai remanufactured engine, and after discovering ALL this mess about Hyundai and Kia engine failures and lack of support from either MFR., our confidence is literally BLOWN. If anyone looking for honest advise - unless you are buying a Hyundai or Kia new and only keeping for 75k miles - BUYER BEWARE. Hyundai (and Kia) has lost at least 3 new car sales over then next couple years from my family and we will be sure to share our story with the extended family as well. Please note that we do own a 2016 Kia Sorento with 94K on it and now I am just waiting for that to grenade as well - it's a great feeling!!

 

My wife Ang just paid off her 2017 Santa Fe Sport. Last month at 101K miles, the engine died and had no oil. She previously brought it in to the dealer several times complaining of the car losing oil and power. The dealer told us it was normal to lose 1 quart per 1000 miles and recommended a deep engine clean to improve the performance. After the engine failed, of course the dealer stated that cylinder 2 failed and it wasn't covered due to over warranty. Clearly Hyundai provided a bad design and is sticking it to their customers after reading these posts and seeing class action lawsuits launched. She is a 4 time Hyundai owner and am guessing this is her last Hyundai.

 

I am currently facing this same issue. I bought Hyundai Santa Fe from a Hynundai Dealership and in less than 3months i took the car back to them for a check and they diagonized BCT failed. The service Manager told me it was covered at no cost to me. I even bought extended warranty. Hyundai started tossing me about, telling me that their team declined to change the engine. The warranty company declined too, saying that they cannot pay for something that was denied by Hyundai. I only sense mischief because these guys musy have intentionally sold the bad car to me. Please does anyone know what next action for me to take. I am thinking of litigation. Is there a government agency that protects the right of the people from such intimidations?

 

You might want to follow this post: Engine replacement cost due to oil consumption

 

Same here. My 2017 Hyundai Santa Fe had engine failure from no oil. No warning or maintenance lights, the car just stopped. Last maintenance record from Earnhardt Hyundai 4,000 miles ago. It's been 2 weeks and we haven't heard if Hyundai will pay a portion for the new engine. Only info given is cost for manual labor is $5700+ and then add in cost of the new engine. I emailed past 2 years of maintenance records.
Has anyone had any luck with Hyundai paying for a new engine past the 100,000 warranty?

 

My 2017 Santa Fe sport has complete engine failure at 132,000 km. I was told to produce all oil records which I could not easily obtain. Anyway long story short they said I could pay $175 to open the engine and take pictures which head office Hyundai would review and decide if they'd cover it or not and in my case they did! Thankfully

 

I am currently sitting at 94k miles on my 2017 Santa Fe and having major oil consumption. My local auto shop did a consumption test and after it failed, told me that engine replacement was my only option. I am nervous as I still owe on this car and cannot afford an engine replacement right now. I love my car but do I have any other option than try to sell to recoup what I owe?
My VIN is not showing up as covered under any of the current lawsuits or warranties.

 

I am currently sitting at 94k miles on my 2017 Santa Fe and having major oil consumption. My local auto shop did a consumption test and after it failed, told me that engine replacement was my only option. I am nervous as I still owe on this car and cannot afford an engine replacement right now. I love my car but do I have any other option than try to sell to recoup what I owe?
My VIN is not showing up as covered under any of the current lawsuits or warranties.

Run the heaviest oil you can probably a 5w40 Euro, or 10w40 and limp it till death.

 

This just happened to mine last weekend! Hyundai rejected replacing the engine. They say that they will only replace it if the engine failed due to rod bearings, which was not the case. My car is a 2017, a 5-year-old car with 86,000 miles and maintained regularly. I had a mechanic tell me a couple of weeks ago that it consumed oil so quickly and that I would need to start getting it topped off every other week.

 

You should have dealership do an oil consumption test.

 

I have a 2015 Sport, with the 2.0T.

It died 5 weeks ago, with symptoms as above. Driving casually around town, started knocking, made it home 300m.
No oil. Filled it. Drove to the next oil change place 2 km away. No oil. They drained, flushed and refilled. Got home 2 km. No oil.

Towed to the dealer: metal shavings in the oil pan. Told me complete engine failure.
Told me the dealer will fight me all the way.

Yup. 5 weeks and no progress at all.
They basically asked for all service records. For an 8 year old car, out of warrently, is it really expected that I keep ALL service records.?!?!?

What if you do your own oil changes, like I frequently do?

Feels like Hyundai is throwing ;up barriers just to avoid responsibility.

(for 30 years I've driven cars with a 2L Turbo. NEVER had any major issues, certainly not total engine failure).

Realistically, should I expect anything from Hyundai?
Or is it more likely that I'll just get jerked around til I give up?

Too bad, because overall, the Santa Fe is very well designed for its market segment.
But an engine that can't last 200k is a major indication of poor quality.

Lastly,

Is it possible to buy a Theta 2 engine, used?
Formerly I could get JDM engines, cheap. OK, I know its not from Japan so the market conditions are different.
And its possible that there just no Theta 2's around.

 

I have a 2015 Sport, with the 2.0T.

It died 5 weeks ago, with symptoms as above. Driving casually around town, started knocking, made it home 300m.
No oil. Filled it. Drove to the next oil change place 2 km away. No oil. They drained, flushed and refilled. Got home 2 km. No oil.

Towed to the dealer: metal shavings in the oil pan. Told me complete engine failure.
Told me the dealer will fight me all the way.

Yup. 5 weeks and no progress at all.
They basically asked for all service records. For an 8 year old car, out of warrently, is it really expected that I keep ALL service records.?!?!?

What if you do your own oil changes, like I frequently do?

Feels like Hyundai is throwing ;up barriers just to avoid responsibility.

(for 30 years I've driven cars with a 2L Turbo. NEVER had any major issues, certainly not total engine failure).

Realistically, should I expect anything from Hyundai?
Or is it more likely that I'll just get jerked around til I give up?

Too bad, because overall, the Santa Fe is very well designed for its market segment.
But an engine that can't last 200k is a major indication of poor quality.

Lastly,

Is it possible to buy a Theta 2 engine, used?
Formerly I could get JDM engines, cheap. OK, I know its not from Japan so the market conditions are different.
And its possible that there just no Theta 2's around.

I wouldn't buy a used engine. Maybe a remanufactured one with the know issues addressed when rebuilding it. Lots of those around.

 

My Hyundai Santa Fe sport,2017 was just confirmed to have had compete engine failure at just 132,000 km. They are already trying to get out of fixing it under warranty, playing the waiting game now. I will keep you posted!!

 

I'm in same boat. Keep us posted!

 

 

Exactly the same, 2017 Santa Fe sport with 132,000

 

This also has happen to me over the weekend 2017 Hyundai Santa Fe shut off while on cruise control on the free way and would not restart. I just heard from dealership and they are quoting $15,000 out the door I reached out to Hyundai so hopefully they will fix it.

 

Mine was covered by Hyundai after I paid $175 to have the cover removed and pictures sent to head office. They have found $1800 more things that apparently need attention.

 

I purchased my 2017 Hyundai Santa Fe Limited Ultimate from the dealership as a certified pre-owned vehicle - less than 15,000 miles in it and only one previous owner. The engine blew the SAME day of purchase. The dealership replaced the engine with no problem, claiming it was due to a recall that was somehow overlooked. It took 2 months for them to replace the motor. Then, about roughly 15,000 - 20,000 miles later we had the same problem. Car stalled on the freeway exit and wouldn't re-start. I'm now on my third motor and it's starting to sound the same as the first two motors. I asked a mechanic at the dealership about the noise and he says it's normal FOR A HYUNDAI MOTOR. Interesting. I have no doubt this motor is going to fail just like the first two. It disgusts me how cheaply built products are these days. Prices keep going up and quality keeps going down. SMH

 

The replacement engine,s are refurbished....They are rebuilt engines that have failed from previous owners..
That is why u have repeated engine problems..
Trade it in ASAP,and do not buy Kia/Hyundai.

 

Own a 2017 Santa Fe Sport, car first started giving engine problems at 58000 miles, started misfiring, was told it had oil on the spark plug in cylinder 4. Head gasket was replace under warranty and oil changed. I began regualry checking my oil level afterwards. Oil was changed again at 62000 by dealership. At 68000 miles, oil was changed again, informed the dealership that i had to put 4 qts of oil in since the last oil change. Dealership said i had a small crack in the oil pan causing the oil lost, changed under warrenty. At roungly 69200 miles checked the oil level, the oil barely marked on the dip stick, no engine oil light had come. Called the dealership to let them know the engine was still losing oil. I was asked if i had checked the oil level when the engine was cold or hot. Told them cold said i should check while hot. I put in a half qt of oil ran the motor till it warmed up, checked the level and it only moved up the amount of oil I had put in, so I put in another 2 qts of oil to bring up the level. Scheduled a check up, was told they could not find an oil leak, and that i should bring it back in after a 1000 miles to see what the oil consumption was. The next day after driving roughly 12 miles the motor died at an intersection, had to have it towed to dearlship and am awaiting word from Hyundai as to what they will do. The car has about 69500 miles on it.

 

I had same thing on 2017 sante fe sport ultimate. Hyundai fixed it both times under warranty.

8/8/21 83509 Engine had valve issues. Hyundai had it 6 months waiting for parts.

12/5/22 95400 Engine had rough running and warning lights. Hyundai replaced it with a rebuilt short block.

As of now 3/2024 ~118000 miles it is running OK.

 

I am possibly going through this right now with a 2017 tucson, just under 72k miles and while driving started losing acceleration power, flashing engine light and oil pressure light on. oil stick showed almost no oil while only being ~4500 miles after the last change. based on trade-in/cash values is it possible the car would be totaled if they didn't replace the engine? pretty new to this so not sure what to expect. have also only had the car ~14 months so probably only have history of 1-2 oil changes. this was after the same hyundai dealership sold me a lemon used subaru and fought with me to trade it back and take a CPO off the lot.

 

Flashing check engine means haave the dealer look at it. For me it meant a new engine under warranty

 

On March 2, 2024, we were driving our 2017 Hyundai Santa Fe Sport home from an event in Oswego NY. While returning to our home in RI from Oswego, our Hyundai Sant Fe suddenly ceased to function. We were on a busy highway when without advanced warning, the Hyundai lost power and began to buck. At that time, the engine light came on, only after we knew we were in trouble!

Fortunately, we were able to coast to the nearby exit and pull into a parking lot, without further incident. However, this was a very frightening experience. We were able to have our Santa Fe Sport towed to the nearest dealership, Mastrovito Hyundai #NY145.

We were forced to get a hotel room (that was pet-friendly given that our dog was traveling with us). That was a challenge. My husband arranged an Uber ride the following morning to Enterprise for a rental car for the remainder of our drive home. All of the morning activities were very rushed because of the “check out time” at the hotel where we stayed. Certainly not what we expected for the Sunday when we had plans at home with family and friends that had to be canceled.

The Service Manager of the Mastrovito Dealership (I can not say enough good things about them)) informed us that he did receive the vehicle and would try to troubleshoot the problem. He was not able to do so. Then Monday/Tuesday he informed us that the Exhaust Port Valve on the engine had failed, and he filed a warranty claim. He was waiting for the parts to arrive. The parts were on backorder.
Now, after two and a half weeks (3/20/24) we are informed that our engine cylinder head is defective and needs replacement. The Service Manager is not sure when he will get the parts because they are also on backorder!

It should be noted that in preparation for the trip to Oswego, NY we took our Hyundai to our local dealer, the week before the engine failure. We wanted to be certain that the car was in top shape for a long drive. In addition, the car was behaving oddly, Hyundai’s service department indicated there was a code, P2136. They performed a software update. along with satisfying recalls and a Cooling System flush/ change, fuel Induction Service, and a new oil pan gasket seal. We thought we were all set. Nothing more was indicated as an Issue with our Santa Fe Sport when the service appointment was concluded.

After this extended time, we still have no car after 3 going on 4 weeks, along with car rental and motel room bills and dining costs, Uber to add to our damage/loss!

We are trying to figure out another week of car rental and who knows when I will get the car back.
The dealership has put in for a Repair
I have pulled all my service records from every dealership and Jiffy Lube that I have had work done This vehicle has been very well maintained on the engine along with the outside and interior. We did our part to maintain the vehicle which has 118,000 on it.
I am disappointed/concerned about Hyundai and this Santa Fe Sport. I should have gotten 200,000 plus miles on the engine before major work needed to be done.
The question is whether Hyundai will step up to the plate and cover the engine and our expenses.
That will determine our next purchase of a Hyundai or not.

“At Hyundai, our goal is to be the best we can be as an automobile company, a global corporate citizen, and simply as human beings. We are a group of people who strive to care more, and what grounds us all, collectively and individually are these core values”

We are looking for Hyundai to do the right thing for us the customer.

 

My local dealer has gotten word that Hyundai will replace the engine under warrenty. The engine was diagnosed with having rod bearing failure. Hopefully the new engine will not suffer the same issues as the original.

 

Where are you located, if you don’t mind me asking? I’m in Dallas TX and this just happened to me and my family with my 9month old in her car seat 2017 Santa Fe SE….lost acceleration at 85mph. Scary as hell. Could only coast to the side shoulder on a bridge with 18wheelers going 95 past us. Insane. Haven’t made any calls, just had it towed to my driveway and I had a mobile mechanic check it out and he gave me a dreaded look and said it’s seized up and needs a new engine. This car was a gift from my in laws, it’s technically still in their name they are the only owners they brought it fresh off the lot back in Virginia. So lost on what or who to call