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Transmission Issue New Calligraphy 2024

35K views 94 replies 45 participants last post by  bwellsnp  
#1 ·
Hi All,

NEW vehicle is having shudder/judder at 13-32 miles per hour, usually on an incline but not necessarily. I am not a mechanic but it will shudder - like driving over a rutted road at times. Feels to me like it doesn’t know what gear to use. Doesn’t happen all the time but it happens every time I drive it. With the turbo there is some lag time before it kicks in and I wonder if the transmission is confused on what gear to use. Just my thought. Anyone else having any issues?

It’s going in for a minimum 5 day service next week. This concerns me, obviously.

M
 
#91 ·
2025 Cali. I think I have the issue. Just a little hesitation and slight jerking but infrequently. I dont want the dealer to replace the transmission as I know the dealer will not get it right. I hope it holds out until the 2026 model comes out as Hyundai is putting a regular transmission, not a CVT. I will get another Cali. If it gets worse before that I will trade it in on some other manufacturer. This is depressing and we should not be dealing with this on a new vehicle. Shame on Hyundai.
 
#88 ·
After 5 weeks, "loose pin on wiring harness addressed". Backing the vehicle into the driveway coming home, now the brake lights and taillights/blinkers flashing and doing whatever it wants. Caught on our security camera. Electrical issues, hoping no catastrophic vehicle problems like a fire in our future. Back the dealer.....
 
#79 ·
Where do you find the number for the lemon law? I want to return my Santa Fe Limited as transmission failure along with other hybrid unit needs to be replaced as won't power the battery. I loved the look of the car and some of the technology but sounds like the software is a problem with the new Santa Fe as well.
 
#81 ·
Call the Hyundai customer care line. I found it on Google. They sound super helpful, but then mine was denied without further explanation. Trying again, hoping I don’t need to hire a lawyer. ‘24 hybrid calligraphy broke down twice in first month but they say it’s a wire that keeps coming loose. Only fix is to plug it back in and pray it doesn’t happen a third time.
 
#75 ·
I bought my Santa Fe Caligraphy on Jul 5 just before the recall. A couple of times when backing up it gave a loud bang and sounded and felt like I backed into a metal garbage can, but I didn’t hit anything. Brought it in to have it checked out after 2k miles, needs new DCT. Called the Hyundai Lemon Law line and with no hassle Hyundai offered to buy it back. 2 days into the estimated 3-5 days for the buy back team to call me. I love the car and plan to roll the dice on a new one. Disappointed with recall, but so far so good with Hyundai.
 
#71 ·
New to the forum and came here to add to this thread and post that unfortunately, I too have joined the transmission needs replacing club on my new 2024 Santa Fe Calligraphy! I bought my new vehicle on Friday, June 7, 2024, drove it for 11 days (only put 300-ish miles on it) and experienced my first transmission issue one week in. (a huge "clunk" from the rear of the car when coming out of reverse and shifting into drive while in a parking lot) I experienced my next issue two days later. (another huge "clunk" while in reverse coming out of my garage, where the car acted as if I hit something and completely shut down where every warning light/sound went off until I was finally able to turn the car back on after a minute or so) After the second incident, my vehicle was never the same and the transmission clicked and clacked so loudly it caught the attention of people and cars all around me. I took it into the dealership the next morning, Tuesday, June 18, 2024 and I have not seen it since. A week or so later I was told I need a new transmission and now two months later I have zero update on when I might actually have my car back and dealing with the dealership has been a communication nightmare since day one. I am now about 3 weeks into working with Hyundai Corporate on my case and I am also in the midst of working with my state's Division of Consumer Affairs to invoke the lemon law. I am new to the Hyundai family and seriously regretting my decision and just want out my deal. I am so incredibly frustrated for ALL of us dealing with these Transmission issues!
 
#69 ·
I have 360 miles on my new Santa Fe Caligraphy and now it needs a new transmission! My transmission issues started with a loud "clunk" sound that shook the vehicle within seconds after starting the engine. This happened 4 times total. There were no other symptoms. However, after the 4th time, my wife drove on and went to the store. She parked the car, did some shopping, and then came out to find a few people gathered around two cars in the parking lot, and the Santa Fe was not where she left it. The vehicle had rolled and crashed into a 4-day-old Lexus! Took it to the dealer that day and 10 days later they called with the news the transmission had to be completely replaced. We do not plan to keep the vehicle. We also have to figure out the accident issue because I don't want to file a claim on my insurance. Likely I'll have to cash out the other party and try to recoup with Hyundai. As of now, we would have to go through Hyundai Corp for the buy-back but I'd rather go through the lemon law route so I can get representation due to the accident claim. However, we haven't met the criteria for that program until we hit 30 days w/o the vehicle. It was a slick car while it lasted.
 
#74 ·
Update: I just received my recall notice via email and mail late last week - a little late! I have a case with Hyundai Corp. Last week an investigator inspected the vehicle - basically they pulled data from the black box. The investigator told me the data would go to the engineers, then legal, and they would get back to me in 7-10 days with some course of action. They have been easy to work with albeit slow. That said my case manager calls every week to check in with updates. Meanwhile, the dealership service manager informed me that Hyundai isn't shipping any transmissions until late September, or early October! On top of that Sante Fe issue, it appears they are having to replace engines on the 24 Palisades.
 
#68 ·
I have 11k miles on mine and everything, including the transmission, has been flawless. I will say that the DCT sometimes feels like a straight shift car from a stop when going up a hill. I can feel the clutch slightly when it’s engaging and occasionally I feel a very, very slight shudder from a stop on a hill just like the clutch on a straight shift car. Once underway the gear changes are buttery smooth.

I just got back from an 1100 mile trip which included an hour of stop and go traffic. The stop and go function worked very well and the car did all the work with me just letting it do its thing. I got 28.1 mpg with AWD and the cruise set at 74, including the stop and go traffic. Not bad in my book, especially for a loaded down car.
 
#46 ·
Well, 247 miles and I had to get my 2024 Santa Calligraphy towed in. I was in drive and sitting at a light. I pressed the gas pedal and it wouldn’t go anywhere. Just like it was in neutral. It finally slammed into gear and it felt like I got hit. I made it down the road to park and it was stuck in neutral with lights blinking sayijg shifter system malfunction! Service immediately. Called day and they are replacing transmission and TCU module. Waiting on time line and will review my case on what to do.
 
#80 ·
I had something similar in my hybrid calligraphy. Got a bunch of warning lights and then it wouldn’t accelerate. They said a wire came loose on the oil pump, so they plugged it back in. 5 days later, it happened again! Wonder if it’s actually the transmission. Dealership and Hyundai have not been helpful at all
 
#44 ·
My wife and I made a lease for a 2024 Santa Fe Limited, we closed the deal on June 1, 20024 and on June 14, 2024 we took it to the dealer due to transmission problems, today is July 1st, it has been at the dealer for 17 days and They tell me that the transmission is in Back order, and they give us no hope of when they will fix it.
We are going to proceed with the Lemon Law, or at least have a lawyer involved in the case, we have already paid the first month of lease and we do not have our Santa Fe
 
#42 ·
Yes, we were given a fully loaded Kona on the spot, getting a Palisade tomorrow for the remainder of the wait - est 3-8 weeks.
Yes, we were given a fully loaded Kona on the spot, getting a Palisade tomorrow for the remainder of the wait - est 3-8 weeks.
Thanks. Hope I don't need it but feel better knowing that. Do love the car though.