I have a 2014 Santa Fe that had the same issue. Had to take it to the dealer three times to show the oil level was going low without a leak anywhere. The dealer then sent the issue to Hyundai headquarters and they replaced my engine for free. Said they had issues with some engines valve ports were not drilled out all the way causing this issue.

 

I have a 2014 Santa Fe that had the same issue. Had to take it to the dealer three times to show the oil level was going low without a leak anywhere. The dealer then sent the issue to Hyundai headquarters and they replaced my engine for free. Said they had issues with some engines valve ports were not drilled out all the way causing this issue. Mine is a 2.0 four cylinder

 

I have a 2017 and they only said they'd cover 50% after going through that same process. How is that determined? Don't you think it would all or nothing? They obviously have manufacturing defects and should have been recalled long before. I'm very upset with everything I've had to do to get here and still pay a very large sum of money.

 

There is a recall on them. Mine is sitting up in West Virginia while I am at home in NC. I was told 6k to replace the engine. The recall on these engines are very real. everyone's tears up at 150K. My daughter has the same year as yours and mine. Same thing happened to hers. She only had to pay 1K. I am quoted 6K. Mine cant be replaced for free as they said I did not get a recall done on a knocking sensor. The recall was done two mths before I bought my car and the dealership did not tell me there was one. In fact, I asked the idiot salesman if there was any. He said NO! Now a few years later I am driving an old beat up mini van that belong to my parents until I find a way to get my car home to NC. 4k to have it towed. The at least maybe I can sell the POS! I will never recommend these vehicles again. We were all ripped off!

 

We had the same problem with our 2013 Santa Fe Sport. We contacted one dealer who was going to charge us the full price to put in a new engine, plus a diagnostic fee. After reading the posts in this forum, we contacted another dealer less than 10 mi away who did a free diagnostic and is replacing the engine for free. They said they have a ton of Hyundai's that they'll be putting new engines in. It's a known issue and Hyundai corporate is cooperating. We even got a call from a representative from Hyundai. They offered a rental car for the duration. So my advice is to check around with different dealers until you get a reputable one!

 

hello, May i know where are you located. I am having the Engine oil burned out under 1000 km. i have 2018 Hyundai Sante fe Sport. I don't know what to do. Please help. I am located in canada. thanks

 

Do dealerships only offer concessions/free replacement if you're the original owner?

I'm the 3rd owner of a 2013 Hyundai Santa Fe Sport. 93K miles and showing signs that engine failure might be imminent.

 

What are the signs? We have a 2017 Santa Fe Sport... Looking at the Carfax it seem at some point the engine has already been changed due to mileage inconsistencies reporting 20k differences back and forth. However, we are still experiencing oil consumption of about a quart every 1000 miles.

 

We did not have to show that we were the original owners in order to get a new engine. I have read on other blogs that it applies to all owners. But again, call around and find a reputable dealer.

 

Thank you so much bedbugbeagle, that's really helpful. Anybody know a specific dealership in the TriState area that offered the replacement fully covered? I've called a few but they've been a little evasive about the question.

 

Try calling Hyundai customer relations. They were very helpful according to my husband. They gave us the the code we needed to give to our local dealer to get our engine replacement. Plus they offered a rental car.

 

I have a 2017 Hyundai Sante Fe 6 cylinder engine as well and this happened to me over New Years Eve. The light for low oil didn’t come on . I’m pretty sure this lawsuit is going to cover 6 cylinder engines pretty soon too.

 

 

You don't need to wait for a lawsuit settlement. You can very likely receive an engine replacement like we did on our 2013 Santa Fe. Others did too. See above for details.

 

Said they had issues with some engines valve ports were not drilled out all the way causing this issue.

 

i bought my 2018 Hyundai Sante Fe Sport in Sept of 2022. Two weeks after I purchased the car I needed an oil change. So I thought Ill just get an oil change. Two weeks after that my check oil light came on I took it in to where I got an oil change and they said that there was literrally only one quart of oil in the car. I have taken my car every week since to get oil added in. There are no leaks at all. I have contacted Hyundai through email I have that case number and I was told to take it to a local hyunai dealership to have it checked out. I called to schedule and appointment and of course the appointments are like a month or a month in a half out. So I finally got in after I scheduled the appointment but that was another hassle, because they said I didnt have an appointment when I clearly spoke to someone in the service department and I took my car last night because my appointment was for 7:30 am. I get a phone stating that there was no appointment. But what I found funny was my car has never been there for any type of repairs before today and when he called he knew my name and obviously had my number. They wouldnt do anything so I told them NOOO i was scheduled an appointment so they played back the phone recordings and found the conversation I had with gentlemen and check my car. I was old I had to do and oil change and pay $62 and bring back my car every 1000 miles. Thenn when he called to tell me what needed to be done and then said it will be 900 I was not told that. And in the phone recording it clearly states every word we had said o each other. So i reached out to Hyundai corporate and it was escalated so lets see. Ill give them a couple days. oh and yes I also have documents stating dates and how many quarts i had to put in weekly.

 

I'm curious how your situation worked out. I had a similar experience with my 2018 Hyundai Santa Fe Sport. I'm diligent about oil changes, every three months, full synthetic. However, the last oil change I got in April, my oil light flickered about a month later, so I took it back to the oil change place and they confirmed it had 1 quart of oil! They added almost 5 quarts..4.8, checked for leaks but couldn't find any. Two weeks later, checked it, had to add 2 more quarts. Checked it again 2 weeks, prior to my engine failing, and it was almost full. I didn't have any lights or warnings when the car broke down on the highway. It simply lost acceleration power and check engine light came on after we pulled over..when we checked the dipstick it was bone dry! Took it to my personal mechanic, he said the piston was broke due to oil sludge and I would need an engine replacement. So read about the issues with oil consumption and the lawsuits and the campaign about knock sensors and connecting rod bearings and thought could there be a connection? I contacted Hyundai corporate who confirmed my 8 digits of the VIN was identified as a possible engine failure (related to the knock sensor and connecting rod bearing.) They asked me to bring it to the dealership for full diagnostics. So had it towed, where they just told me the cylinder is broken and needs to be replaced. I said why did it break and they couldn't provide an answer but said it was declined the full engine replacement and not covered under warranty. Which I knew the warranty wouldn't cover it but I was told by corporate and the dealership prior to taking it in that it might be eligible for this campaign that started b/c they were being sued in a class action lawsuit. I asked if the engine had to be replaced and how much. The manager responded that it did not need to be replaced just the cylinder repair which is approx 3-4K. I just think this is complete crap and wonder how much more I'll have to shell out over this oil consumption issue with continuous problems. I've never in my life had oil in my car be completely bone dry or sludgy. I understand I don't have to have an engine replacement but who is to say this won't happen again. I'm so upset with Hyundai. I will NEVER buy another car from there. This was my first car to purchase from them and honestly loved it for the most part...until now. The engines are complete crap and it almost feels like a racket so consumers have to continue to take it to dealer for repair.

 

We have a 2014 with 110k miles that loses a qt of oil at least every 1k miles. We bought it used though a few years ago. Do we have any chance of getting assistance from Hyundai?

 

Did you receive any help? I have a 2016 with 118k miles and am no longer under warranty.

 

Hyundai has known about this issue especailly on the 2017 Santa Fe Sport version with the 4 cylinder engine. Here's the problem - The SALESPERSONS know this too! And yet they continue to sell these lemons at a premium price for USED/PRE-OWNED vehicles for over $20k with mileage around 21,000. Dealers that try to avoid the consumption test first perform a combustion chamber cleaning that never works - but at least honest dealers give it a try! The the oil consumption test is performed which is a joke because Hyundai is praying that this 3 stage test comes back under their 1qt. for every 1,000 miles which is a joke because it shouldn't be burning that much oil in any case. In other words, Hyundai has no F...ING CLUE what is causing this issue. This test is a SHAM! One of the main reasons why I purchased the Calligraphy trim for my 2023 was to get into the turbo engine - not the naturally aspirated 4 cylinder because of possible consumption issues. Good luck 2017 Santa Fe owners.You also have an ABS Safety Recall with no remedy available yet (but I could be wrong on that).

 

I'm leaning heavily toward leaving Hyundai this next month as my 5-yr warranty on electrical repairs runs out, shame, car runs perfectly but I feel the wriitng is on the wall with all their problems coming to light now, not sure what happened to their reliability as my '02 SF runs strong at 150,000 miles and I use it for a tow vehicle (tank), I believe technology has gotten the carriage ahead of the horse

 

Going through this now, 2014 with 2.0t. Original owner with 97k miles. Currently on my second oil consumption test, it burning close to 4 quarts every 1k miles. AWD stopped working too, said it was in the transfer case. Transfer case replacement was approved, just waiting on the outcome of the engine.

 

What was the outcome? I just discovered my 2017 Santa Fe sport has the same issue - 69xxx miles! This is outrageous.

 

Said they had issues with some engines valve ports were not drilled out all the way causing this issue.

 

Reference? Who told you that? Or where did you read that? If true, this is the first time that Hyundai has publicly provided a reason why their engines are consuming oil.

 

sorry, duplicated message...

 

Said they had issues with some engines valve ports were not drilled out all the way causing this issue.

Would this cause a burnt exhaust valve? 2017 Santa Fe Sport Turbo is dead 700 miles away and they are telling me 8000-10000 to fix it--But it is not covered by warranty. Could this issue be related?

 

no one here has listed a specific engine that's having problems with excessive oil consumption, which engine/s are we talking about please

 

I don't know what size engine I have, but my vehicle is a 2015 Sante Fe Sport. My vehicle is in the shop now because of this issue. The engine locked up and they just confirmed last week that I definitely need a new engine.

 

Has any one tried call Hyundai Customer Relations in Canada and have any luck? I have tried calling and choose the warranty department but it just tells me know one is available

 

i bought my 2018 Hyundai Sante Fe Sport in Sept of 2022. Two weeks after I purchased the car I needed an oil change. So I thought Ill just get an oil change. Two weeks after that my check oil light came on I took it in to where I got an oil change and they said that there was literrally only one quart of oil in the car. I have taken my car every week since to get oil added in. There are no leaks at all. I have contacted Hyundai through email I have that case number and I was told to take it to a local hyunai dealership to have it checked out. I called to schedule and appointment and of course the appointments are like a month or a month in a half out. So I finally got in after I scheduled the appointment but that was another hassle, because they said I didnt have an appointment when I clearly spoke to someone in the service department and I took my car last night because my appointment was for 7:30 am. I get a phone stating that there was no appointment. But what I found funny was my car has never been there for any type of repairs before today and when he called he knew my name and obviously had my number. They wouldnt do anything so I told them NOOO i was scheduled an appointment so they played back the phone recordings and found the conversation I had with gentlemen and check my car. I was old I had to do and oil change and pay $62 and bring back my car every 1000 miles. Thenn when he called to tell me what needed to be done and then said it will be 900 I was not told that. And in the phone recording it clearly states every word we had said o each other. So i reached out to Hyundai corporate and it was escalated so lets see. Ill give them a couple days. oh and yes I also have documents stating dates and how many quarts i had to put in weekly.

So what was the outcome? I'm dealing with this issue now, I have a 2015 Sante Fe Sport that I purchased used in january 2023. When I first purchased the vehicle right away it needed an oil change. The 3rd oil change I got was in June, by the end of that month, I heard a knocking and rattling noise. So, I went to autozone and checked my oil and had none. It literally had not been a month since I got the last oil changed. Now my car is in the shop because the engine locked up.. My vehicle has been in the shop since July and they finally just did the diagnostic and confirmed that I need a new engine. Hyundai submitted forms to the corporate office because I was told that there some kind of special warranty that there issuing because of the oil issues. The oil is leaking internally. I had no noticable oil leaks and no exhaust burning.

 

Had same issue on my 2014 Sante Fe Sport. Had to take car to dealership three consecutive months. They verified each time oil was low and refilled it. After third visit they sent issue to corporate and they approved new engine. Car has been running great ever since no oil issues.

 

I'm talking about the 2017 Santa Fe Sport if you want specifics. And Hyundai has no clue what is causing the issue. The oil consumption test is nothing but Hyundai BullS!t!

 

I agree, and they will only do anything about it if and when you have your engine seize up on you

 

To tag along on this thread, my wife and I purchased 2017 Hyundai Santa Fe Sport 2.0T unlimited for our daughter. We (our daughter) picked this vehicle because she loved everything about it. The mileage was 76k when purchased through Carmax in June of this year. Everything was GREAT! - the Santa Fe was solid. The end of July, I proactively took to our local HYUNDAI dealership (1200 miles before due) to get the oil changed and get the car inspected prior to her long trip back to college and "EVERYTHING" checked out - no evidence of low oil. One week later, my wife and daughter driving down to the university. 500 miles post oil change and inspection, engine light starts flashing and car starts losing power. They manage to get to next exit and ultimately get towed to Springfield Missouri "Reliable" Hyundai dealership who says engine blown and needs 14K replacement...blaming it on pieces of spark plug porcelain in the engine??? Long story short, Hyundai has basically abandoned us since we are 2nd owners and cannot prove any of the maintenance records besides what pulls up with VIN. Carmax is working with us (thank God) to hopefully get the engine replaced at a DIFFERENT dealership that has a much better rating and is only charging about 7K. Even if we do manage to get the car back with a Hyundai remanufactured engine, and after discovering ALL this mess about Hyundai and Kia engine failures and lack of support from either MFR., our confidence is literally BLOWN. If anyone looking for honest advise - unless you are buying a Hyundai or Kia new and only keeping for 75k miles - BUYER BEWARE. Hyundai (and Kia) has lost at least 3 new car sales over then next couple years from my family and we will be sure to share our story with the extended family as well. Please note that we do own a 2016 Kia Sorento with 94K on it and now I am just waiting for that to grenade as well - it's a great feeling!!

 

Who did you contact specifically to get this to happen? I'm going through this right now.

 

who did you contact specifically to get this to happen? I am going through this right now. Was it just with a dealership?

 

This is wild. I've been searching for things regarding my issue, which is a bad knock sensor/recall. It's gone off 3x now which puts my car in limp mode. Hyundai Corp was supposed to give me a new engine due to the recall on the knock sensor, but they won't. They said my bearings passed a test and I have to do a combustion cleaning service for $1300. Worst part is, they didn't know about the recall and I paid $1300 for the knock sensor replacement - and it should have been free. And after reading all of your oil issues, I'm afraid that might also be an issue for me too. I've gotten routine oil changes at the dealership, but the oil light always comes on under 3000miles. I didn't even think that was a huge issue, but sounds like it could be. Anyone know where/who to reach out to about these issues? I've tried ConsumerAffairs@hmausa.com but haven't gotten anywhere yet.