[Zz Man]

Where are you located, if you don’t mind me asking? I’m in Dallas TX and this just happened to me and my family with my 9month old in her car seat 2017 Santa Fe SE….lost acceleration at 85mph. Scary as hell. Could only coast to the side shoulder on a bridge with 18wheelers going 95 past us. Insane. Haven’t made any calls, just had it towed to my driveway and I had a mobile mechanic check it out and he gave me a dreaded look and said it’s seized up and needs a new engine. This car was a gift from my in laws, it’s technically still in their name they are the only owners they brought it fresh off the lot back in Virginia. So lost on what or who to call

Have it towed to a dealership. They will assess it and send paperwork to Hyundai. You should get a free engine if bearing related.

 

[Buschur]

I am currently sitting at 94k miles on my 2017 Santa Fe and having major oil consumption. My local auto shop did a consumption test and after it failed, told me that engine replacement was my only option. I am nervous as I still owe on this car and cannot afford an engine replacement right now. I love my car but do I have any other option than try to sell to recoup what I owe?
My VIN is not showing up as covered under any of the current lawsuits or warranties.

Same my engine makes a terrible knock so it just sits in the driveway

 

[Zz Man]

Same my engine makes a terrible knock so it just sits in the driveway

Have it towed to a dealership. You have a good chance of getting a free engine if the oil change maintenance was kept up.

 

[sport7558]

Took my 2017 Hyundai Santa Fe Sport (125,000 miles) to dealership after emission light began flashing, noise coming from engine compartment and hesitation when starting to drive. Code on computer was K1326, BCT, bearing clearance test. Service advisor notified me that engine would need to be replaced, oh s**t. Up to this point car had been super reliable. Furnished all oil change records from Jiffy Lube and other places to service advisor. He indicated that Hyundai might replace the engine. I gave him all my maintenance records, etc. Waited a week, got the call yesterday, Hyundai is paying for the new engine.

 

[Naquin705]

UPDATE. Dealership finished installing new motor, then went to move it out stall, now the transmission will not shift out of Park! Waiting on a new transmission now, at least it is under warrenty also. SMH.

 

[tallpaulv01]

Engine light came on about a year ago on my 2018 Sante Fe Sport. Was intermittently on and off. Local service station stated it was an O2 sensor. Months later oil light flashed on and off. Checked it and down 3 quarts! Brought it straight to dealer and completed both tests driving 1000 miles per test. After oil consumption test they approved my engine replacement. Went in on 4/16/24 and picking up today 4/26/24. Fingers crossed!

 

[Payman]

Reviving this thread... have a 2014 Limited with 96k miles owned since new. 10-year warranty is up this August. Have changed oil every 4-5k miles. Anything I need to do/be aware of based on the experiences and concerns here. Seems like a lot of 2017 and 18s having the issue(s).

I have not noticed high oil consumption/oil leaks throughout life of vehicle.

Thanks so much!

 

[Zz Man]

Reviving this thread... have a 2014 Limited with 96k miles owned since new. 10-year warranty is up this August. Have changed oil every 4-5k miles. Anything I need to do/be aware of based on the experiences and concerns here. Seems like a lot of 2017 and 18s having the issue(s).

I have not noticed high oil consumption/oil leaks throughout life of vehicle.

Thanks so much!

This is often a hit and miss issue with these vehicles. Even with good maintenance many will still fail. The best thing to do is to follow good maintenance and keep good records.

 

[RaineRanger]

I had an issue with my 2017 Santa Fe Sport on Mar 11, 2024. Same as most of the people on this thread..Sudden Sputtering, Deceleration and engine seized on highway, no prior warning. I was scared to death. Took it to a local mechanic stated there was no compression in Cylinder 3, said it should be covered under extended warranty..Had it towed to local Hyundai dealer, had to fight for a loaner but got one after 3 weeks, took two months for them to tell me the same thing and gave me a $12K quote for a new engine. In the interim, I contacted Hyundai USA who opened a case, but called today to state they will not do anything because it had nothing to do with rod bearings or crankshaft. Mind you I just had my car in the shop 1 week before for undercarriage warranty recall and had an oil change. What the hell? I still owe on my loan as well and can't afford it but need transportation badly where I live. (I'm on disability) Also, filed a complaint with NHTSA since they are the only ones who can force a recall. Everyone on this thread please, please file a complaint with them...the more the better and hopefully we can get that recall. Right now there are only 7 complaints including my self for 2017 and 2015's.

 

[KaterinaLis]

i just had the same issue about a month ago with my 2017 Santa Fe. Make sure your service manager has copies of ALL your oil changes showing that you did regularly scheduled changes(mine went back 2 years). this is a known problem, and as long as you can show you were doing your part to maintain the engine, they should replace it for free. that is what they did for me. took about 2 weeks total time. i haven't had any complaints with hyundai service, every time i deal with them, they have taken care of me.

good luck.

I am SO glad I read you text and followed your recommendations, Reveryroadie! Got the copies of all my oil changes (went back 5 years), handed them over to my Huyndai adviser (It's HUGE, he said) and just got a call from them. They are covering my new engine and the rental car.

 

[Matthew_33]

I purchased my 2017 Hyundai Santa Fe Sport in late September 2023. This was my second 2017 Santa Fe from the same dealer. The first 2017 Santa Fe I signed for stalled on the main road and was completely dead the 2nd day of ownership, it had bad electrical issues worse than just ECM repair. That first car sat at Hyundai dealer for over a month with no help and no repair so the dealer I got it from bought that one back and found me the second Santa Fe i’m currently having issues with.

My issue this time is equally severe! I was consuming oil at a crazy rate (almost a full quart per week) and I took it in to check for leaks. Mechanic fixed a part that could be leaking and said I was all set… turns out it didn’t stop the oil consumption at all, and I had no more leakage to blame for the consumption. The oil was checked often and filled often, also had more oil changes than recommended in a 7 month period because of my worry. It was well maintained.

Maybe a month after that repair, my check engine light flickered wildly while driving and my power dropped dramatically. The entire vehicle was rocking side to side and barely able to stay on, it almost stalled while driving. Thank goodness I was able to safely get to my mechanic.. upon further diagnosis, I had no compression in Cylinder 3, which I’m seeing a lot of other Santa Fe owners have issues with. I am currently 7 months into a 60-month loan and the vehicle is under 100,000 miles… this should NOT be happening and I feel like Hyundai is knowingly avoiding recalling these vehicles because of their popularity and reputation.

I’ve seen other people post online about getting free engine replacements outside of their warranty because of these major safety issues and I’m hoping for the same. I cannot afford to get a new vehicle and still pay the loan and insurance for a completely dead Santa Fe Sport. Hyundai MUST help people like me, we don’t deserve to get screwed by a company whose profits are above $9 BILLION annually… I think they can afford to help out their customers that purchased their faulty vehicles. At this moment, Hyundai dealer near me says they’ll look at it and try to see about warranty coverage but the whole ordeal has ruined my trust in Hyundai’s build quality, especially seeing how many other people have had similar engine issues. It’s clearly a known defect and we should have protections against that.

 

[Justmida]

So this past weekend my engine failed while driving on the highway and had to be towed to the dealership. Dealership has confirmed it is the known issue with the Theta II engine and has put in for a replacement via warranty and is currently awaiting an answer from Hyundai. The service manager mentioned that Hyundai might try to deny it for any variety of reasons, fingers crossed they won't. In preparation, I have pulled all my service records from every dealership and Valvoline that I have had work done and the vehicle has been maintained well. Vehicle has 117,000 miles on it. Has anyone had any experience with this? What is the likelihood they will deny me?

At this point I still owe on the loan but it's probably less than what this repair will cost if I have to pay it outright. Terrible position to be in but trying to figure out options just in case. If they do deny me, what is my recourse?

Omg! This just happened to my son’s car and it’s only has 87k miles on it. We had a friend look at it that is a mechanic and the engine is making a clanking noise. I have a balance of $11400 and I will have to ask my son to pull all the records of where he had the oil changes done at. Out pr mechanic told him it’s consuming the oil and the engine isn’t functional anymore. I am in tears! 😭 if we have it towed will they decline to repair it and if they do I have no idea of what to do? Either take a hit on my credit and his too as I co-signed and he can’t afford the payments. Just when you think things are going ok for once then this!
He has 86472 miles on the car and the inside is a huge ass mess! His twin daughters literally wrote all over the car which I am so mad at their mother for allowing them to ruin the inside of the car and then she also crashed into someone! I’m so mad and I just don’t want anything to do with her!

Any advice is appreciated! Thank you

 

[McGrupp]

It was covered after the pics were sent to Hyundai

Dave , I am going through the same issue with my 2017 Santa Fe Sport. I was denied by Hyundai. Could you share the exact steps you took in terms of pushing back against Hyundai's denial? I did a diagnostics at Hyundai dealership and I too passed the bearing test. They never did an Oil Burn test and doing so no would risk the engine seizing up on me. The dealership did not provide me with pictures of the engine as they told me they would. If anyone else has had successes with pushing back against Hyundai's denials could you please share the processes you took step-by-step?

 

[EnonEye]

what happened to the OP? Hyundai must've killed him off???

 

[Maureen]

Anyone know a good Hyundai dealership in Illinois that will fight for you?

 

[colemansj]

2017 Santa Fe bought at 70,000 miles. Engine knock now at 80,000 miles. 2nd owner. They say we have to replace the engine. We are devastated. Do we have any recourse? Any of yall have advice?

 

[colemansj]

I had an issue with my 2017 Santa Fe Sport on Mar 11, 2024. Same as most of the people on this thread..Sudden Sputtering, Deceleration and engine seized on highway, no prior warning. I was scared to death. Took it to a local mechanic stated there was no compression in Cylinder 3, said it should be covered under extended warranty..Had it towed to local Hyundai dealer, had to fight for a loaner but got one after 3 weeks, took two months for them to tell me the same thing and gave me a $12K quote for a new engine. In the interim, I contacted Hyundai USA who opened a case, but called today to state they will not do anything because it had nothing to do with rod bearings or crankshaft. Mind you I just had my car in the shop 1 week before for undercarriage warranty recall and had an oil change. What the hell? I still owe on my loan as well and can't afford it but need transportation badly where I live. (I'm on disability) Also, filed a complaint with NHTSA since they are the only ones who can force a recall. Everyone on this thread please, please file a complaint with them...the more the better and hopefully we can get that recall. Right now there are only 7 complaints including my self for 2017 and 2015's.

I’m going to file.

 

[SantaFeEngineFailure]

2018 Santa Fe Sport engine failure at 149,000 miles. Dealership rejecting extended warranty on the grounds that the 953 recall had not been installed. Perfect history of oil changes.

Has anyone had success getting covered without the 953 recall? Many engines still fail even after the 953 was performed. Appears to be an arbitrary loop hole to deny coverage.

 

[dunn4]

2018 Santa Fe Sport engine failure at 149,000 miles. Dealership rejecting extended warranty on the grounds that the 953 recall had not been installed. Perfect history of oil changes.

Has anyone had success getting covered without the 953 recall? Many engines still fail even after the 953 was performed. Appears to be an arbitrary loop hole to deny coverage.

What is the 953 recall

 

[Zz Man]

What is the 953 recall

Knock sensor program update to catch potential engine failure