I am relatively new here and I know there has been a great deal written about the engine recalls and replacements.
I have a 2013 Santa Fe Sport. Bought it with 45,000 miles and it had always serviced at dealer by first owner. Absolutely
no issues for the next 50,000 miles. Had some slower starting last December and dealer did de-carbon treatment and new spark
plugs and an oil change. Started using oil soon after and used a quart in 2000 miles.
Two weeks ago, it started knocking under acceleration and a local mechanic said it was the high pressure fuel pump and crankshaft position sensor.
Both changed at cost of $1600.
Four miles after leaving his shop the knock was still there and got so bad I just made it back to his shop.
He was honest and gave me all my money back, saying they were wrong about the noise issue.
Had it towed to Hyundai dealer after a phone call to them and they agreed it was a textbook rod knock candidate.
Next morning they said they are covering a new engine.
At 97,000 miles and 11 years old, I was relieved and surprised. In fact, they said
it had an unlimited mileage warranty on it because of the class action lawsuit.
Today, they told me the engine has arrived and will be installed in a week. They also told me now that it is a remanufactured engine with
no warranty, which I am not sure is correct. I'll be asking more about that.
So, far zero out of pocket and they have been extremely helpful and communicating well and promise that they "have my back."
I know some may respond with their own negative experiences, but so far, it is a very good situation compared to where I thought I was stuck.
People that have these covered cars need to know this, because people with private mechanics or that service cars themselves are
in a very bad place when these engines fail. I have read that 2.2 million Kia and Hyundai engines have failed. My son lost his Kia engine
last summer and they replaced it and it came with a 100,00 mile warranty.
Comments welcome, particularly on the warranty of the replacement engine.
Thanks.
I have a 2013 Santa Fe Sport. Bought it with 45,000 miles and it had always serviced at dealer by first owner. Absolutely
no issues for the next 50,000 miles. Had some slower starting last December and dealer did de-carbon treatment and new spark
plugs and an oil change. Started using oil soon after and used a quart in 2000 miles.
Two weeks ago, it started knocking under acceleration and a local mechanic said it was the high pressure fuel pump and crankshaft position sensor.
Both changed at cost of $1600.
Four miles after leaving his shop the knock was still there and got so bad I just made it back to his shop.
He was honest and gave me all my money back, saying they were wrong about the noise issue.
Had it towed to Hyundai dealer after a phone call to them and they agreed it was a textbook rod knock candidate.
Next morning they said they are covering a new engine.
At 97,000 miles and 11 years old, I was relieved and surprised. In fact, they said
it had an unlimited mileage warranty on it because of the class action lawsuit.
Today, they told me the engine has arrived and will be installed in a week. They also told me now that it is a remanufactured engine with
no warranty, which I am not sure is correct. I'll be asking more about that.
So, far zero out of pocket and they have been extremely helpful and communicating well and promise that they "have my back."
I know some may respond with their own negative experiences, but so far, it is a very good situation compared to where I thought I was stuck.
People that have these covered cars need to know this, because people with private mechanics or that service cars themselves are
in a very bad place when these engines fail. I have read that 2.2 million Kia and Hyundai engines have failed. My son lost his Kia engine
last summer and they replaced it and it came with a 100,00 mile warranty.
Comments welcome, particularly on the warranty of the replacement engine.
Thanks.