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Discussion Starter · #1 ·
We've developed an annoying issue with the Infotainment Unit of our 2016 Santa Fe. Wondering if anyone has had the issue before and been able to resolve it...

So, after working correctly for months, the Infotainment Unit now seems to be stuck on one screen - USB Music with all functions working. However if the Source is changed - change to Radio for instance, the Radio starts playing, but the screen is still showing USB Music screen but now all functions are blocked as they are not for the Radio. The Radio station can't be changed, only the band can be changed.

The Map button does nothing, still shows USB Music screen, but removing and inserting the SD Card do get Navigation Popups.

The Reversing Camera does show and function correctly.

Removing the USB stick does not change the displayed screen, but the Radio plays.

If a Paired Phone is used - calling someone does change the screen to the Phone screen, but then we're stuck with this until either the USB Stick is plugged in to force a read of the stick, the Reset Button is pressed or the Ignition is turned off. In all these situations we get the USB Music screen back again.

The Reset Button does not fix the situation either, it just restarts the unit but the USB Music screen remains showing no matter the Source.

Any advice would be really appreciated...
 

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Discussion Starter · #3 ·
Thanks for the reply.

Turns out we're still under warranty; so our local Hyundai Dealer is going to replace the unit...its ordered but when the replacement happens is anyone's guess.
 
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