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Canada 2023 order notification and wait times HEV and PHEV

31149 Views 271 Replies 23 Participants Last post by  RumRaisin
I placed an order for a Santa Fe luxury PHEV January 17, 2022. Unfortunately I was informed the portal closed for 2022 orders on January 6, 2022 - so I was told. April of 2022 the portal opened to place orders for some 2023 ICE vehicles but not HEV and PHEV.

Now the latest information I’ve been told is the order portal should open in May…sometime…with order confirmation notifications going out to customers in June.

Getting a complete picture has been a pain involving reading many other forums and speaking with multiple dealerships to cross reference who is telling mostly truth and who is saying most anything to get a preorder sale.

What I did learn is that Canadian orders are allegedly queued by original date and time they were initially placed by the customer. One should not be worried that other customers/dealerships could be jumping the queue ahead of you. I worried that someone who ordered much later could jump ahead of me if another dealership entered their order before mine in what I thought was a free for all when the portal opens,

Not so. I was assured that Hyundai Canada contacts the dealerships and requests the orders to date for specific vehicles. After a window of time the orders are sorted by initial order date and then further queued by what can be built according to availability/option combinations. You can establish your order date by your preorder payment receipt or, if the dealership actually gave it to you, a copy of the preorder paperwork.

Note the 8 to 12 month estimates for Hyundai PHEV vehicles begins from when Hyundai Korea actually gets the order…not when you preordered.

It would be good if members would note their preorder date, vehicle details and if/when official production order confirmation details.

I’m thinking I’m lucky if I get my new Santa Fe PHEV for Christmas but most likely the Easter bunny will bring it in 2023.
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Wow. So more than a year after the initial order is the estimate date for start of build ?

Any idea if the situation is the same for Toyota or other manufacturers ? My order dates back to April 2022 so I am starting to wonder if I am going to see a new car before the end of 2023. Might be a good idea to have another one in order from another manufacturer just n case ...

H
Read this thread New car - wait time list - Page 109 - RedFlagDeals.com Forums

sorry. There is no short answer except to say 4 to 6 months for some models and eternity for others.
Yes, that is what I saw there too ...

I decided I'm going to lease the Santa Fe PHEV and I'm also going to put an order for the Rav4 Prime or Prius Prime this weekend as a replacement for the the Santa Fe after I return the lease (4 years).
I haven’t read any rumours about Hyundai vehicles sitting in storage for long periods of time waiting for finishing parts. Ford has a mountain of trucks sitting on Kentucky Speedway parking lots right now awaiting parts. I would not buy a Ford truck now. Who knows what long term storage is doing to the paint. Parts begin to seize after lack of use. I think there will be a lot of 2022 Ford trucks needing extensive premature brake jobs and transmission services.

It’s easy to see the unabashed greed on Facebook marketplace. Dealers routinely ask a minimum of $5000 over MSRP. I just saw a 2022 USED (7185 km) Santa Fe Plug In Hybrid listed for just shy of $65,000 plus doc fees plus GST.

It will be informative to read about delivery of the vehicles to those who pay cash or bring their own financing; if the dealers suddenly add on hidden charges and mandatory options.

The downside to all this waiting and guessing is that it has fostered a very skeptical view of the industry within me. Before I at least knew I could negotiate a better deal that I would accept. Now I walk in cynically expecting the dealership to openly screw me and not care if I walk. Sad.
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I went to Kia last week to inquire about the Sportage HEV and turns out they have one coming in december and the guy who ordered it, cancelled the order.
So I'll ride a brand new 2023 Kia Sportage HEV EX next month and I'll wait a bit before taking back my deposit from Hyundai. As we lease the car we might change back to the Santa fe once it comes home to Canada.
I went to Kia last week to inquire about the Sportage HEV and turns out they have one coming in december and the guy who ordered it, cancelled the order.
So I'll ride a brand new 2023 Kia Sportage HEV EX next month and I'll wait a bit before taking back my deposit from Hyundai. As we lease the car we might change back to the Santa fe once it comes home to Canada.
Congrats, I'm glad you scored one. I think the Sportage's exterior looks more modern compare to the conventional design of Santa Fe for whatever that's worth. I do prefer the interior of the Santa Fe.

I ordered a Prius Prime last Saturday. The dealer said I should expect delivery between 18-24 months, crazy market. Toyota is not taking orders for the Rav4 Prime.
Congrats, I'm glad you scored one. I think the Sportage's exterior looks more modern compare to the conventional design of Santa Fe for whatever that's worth. I do prefer the interior of the Santa Fe.

I ordered a Prius Prime last Saturday. The dealer said I should expect delivery between 18-24 months, crazy market. Toyota is not taking orders for the Rav4 Prime.
I talked to a Toyota dealer close to where I live. They indeed stopped taking orders for the Rav4 Prime as the lead time is over 5 years as of today. It's nuts.
For someone leasing (as I do), you might have to start planning for the next car before receiving the first one. I does not make sense
let's go Brandon
I talked to a Toyota dealer close to where I live. They indeed stopped taking orders for the Rav4 Prime as the lead time is over 5 years as of today. It's nuts.
For someone leasing (as I do), you might have to start planning for the next car before receiving the first one. I does not make sense
I think the Sportage's exterior looks more modern compare to the conventional design of Santa Fe for whatever that's worth
The Sportage is a much smaller SUV, basically the twin of the Kona. The equivalent Kia to the SF is the Sorento. And the next smaller in size is the Tucson, which I'm not sure if there's a Kia equivalent. I like the timeless and elegant design of the SF the best, but it's not perfect by any means. I don't like the rear turn-signals down low for one, and the headlights could be a bit better. There's something that doesn't make them look great, but they're not bad at all IMO. And the interior is the best of any of the Hyundai and Kia SUVs IMO, at least in Calligraphy guise.
The Sportage is a much smaller SUV, basically the twin of the Kona. The equivalent Kia to the SF is the Sorento. And the next smaller in size is the Tucson, which I'm not sure if there's a Kia equivalent. I like the timeless and elegant design of the SF the best, but it's not perfect by any means. I don't like the rear turn-signals down low for one, and the headlights could be a bit better. There's something that doesn't make them look great, but they're not bad at all IMO. And the interior is the best of any of the Hyundai and Kia SUVs IMO, at least in Calligraphy guise.
The sportage is not that small. It really compares to the Tuscon in matter of size and trim but is not that far from the Santa Fe.
It's also way bigger than the Kona (20" longer) with a cargo space almost twice as big.
Yeah, you're right. The Sportage is the Tucson equivalent. The Kona equivalent is the Seltos. Sorry for the brain fart. And yes, they're not that much smaller than the SF, but the immediate deal-breaker for me was the lack of at least a 2.0T engine. In fact, it doesn't even offer the previous 1.6T for some reason. The 2.5NA is a dog on such a heavy SUV IMO. I'm sure Hyundai will correct that soon. Not sure if Kia offers a turbo engine on the Sportage, but if it does, then Hyundai will probably follow suit very soon. My question is if the 2.0T is dead, which is an excellent compromise between power and efficiency. Hopefully Hyundai will update it in 'SmartStream' fashion (dual injection, etc). We'll see.
We placed our deposit for the Santa Fe PHEV In March. We were told likely Dec or Jan. We were contacted last week and advised they had a vehicle coming in January for us. We went in to sign the contract and learned it was a regular hybrid. They have no idea if and when they will see the PHEV.
We placed our deposit for the Santa Fe PHEV In March. We were told likely Dec or Jan. We were contacted last week and advised they had a vehicle coming in January for us. We went in to sign the contract and learned it was a regular hybrid. They have no idea if and when they will see the PHEV.
i honestly don’t know either. A couple of forum members with November 2021 and December 2021 are under the impression that they may get delivery December 2022 or January 2023. Anyone who placed a preorder January 2022 on is still SOL for information. The HEV/PHEV portal isn’t open and there is absolutely zero, less than zero, information available.

Tuscon PHEV orders from October to December 2021 are pushed every month. So far the estimates have it Q1 2023 (March build dates) and even then Hyundai is allegedly switching back and forth if those 2021 orders will get a 2022 or a 2023. Imagine that. Your brand new car is already 1 year out of date when you finally receive it.

There is one heinous dealership chain out here on the west coast which seems to consistently get Santa Fe and KIA HEV/PHEV vehicles and whack on a huge markup. They are probably buying back vehicles that have been driven for 4 to 6 months or traded in and reselling at disgusting prices.
hate to see this happening with Hyundai, will drive me looking at and test driving anything else that's available, Honda, Toyota, etc
hate to see this happening with Hyundai, will drive me looking at and test driving anything else that's available, Honda, Toyota, etc
US buyers appear to be favoured as delivery times are half to two thirds less than Canadians however EV and PHEV vehicles across all brands are in extremely limited supply; Honda and Toyota no exception. It seems only Ford and top trim Teslas are able to deliver in any amount of time.

ICE vehicles? US buyers seem to be half the wait time of Canadians.
Dec 2022 update. This is a theory cobbled together from rumours and hearsay (and what isn’t being said).

Those who ordered Santa Fe PHEV vehicles in November and December of 2021 have been given December 2022 to January 2023 delivery. These will most likely be 2022 model designs as that is what is happening with Tuscons. Some Tuscon emails have waffled back and forth saying they were getting a 2023 model but now it’s back to a 2022 model.
My dealer told me, as of the date of this post, that he hasn’t seen a 2023 Santa Fe ANYTHING; ice, HEV or PHEV. Now it’s obvious Canada gets very little product compared to the US or Europe. If anyone has received a 2023 Santa Fe please post.

The 2024 Santa Fe is a complete redesign and we’ve all seen renderings of it and the pictures of the heavily camouflaged test vehicles. One article stated the 2024 model was scheduled to be released earlier…up to 10 months earlier. Other articles and my dealer mentioned August but this is the standard release month for next model year announcements.

So let’s piece the rumours together.

It takes 3 to 6 months to retool a production line if I have that correct. Hyundai may end up cleaning up the 2021 orders by January/February 2023 so that puts a retool completion by May to August 2023 which is right for a 2024 model year release. This matches the articles stating an early release of the 2024 model. Hyundai may be banking on getting an early jump for the Santa Fe which is undergoing a dramatic change.

So I surmise that there will not be a 2023 Santa Fe PHEV or HEV at all. Definitely not for Canada. Maybe even no 2023 ICE models. My dealership said Hyundai has done this before, just skipped a year to move to a complete redesign in order to revive sagging sales of that model. It also matches what my dealership said about not even seeing 2023 models ice or otherwise.

It seems odd that Hyundai would roll out 2023 models so late in the game then as little as 6 months later announce tge 2024 model.

I’ve now resigned myself to the fact I won’t see my new 2023 Santa Fe PHEV that I preordered 11 months ago. And BTW I also ordered a Sportage HEV in August and was promised 6 to 9 months. When I dropped in to get an update two other salespeople chuckled and said “oh it will be a year if you are lucky”.

sigh
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I honestly don't care to get either 2022 or 2023 Santa Fe PHEV anymore. I'm willing to wait for the 2024 MY. I recently watched the Canadian review of the 2023 Mitsu Outlander PHEV, Zack said it's the best PHEV he's ever driven (I maybe be paraphrasing). Newer PHEV cars are coming out with better EV range than the Santa Fe and Tucson. Hopefully the 2024 will have an updated/better EV range and EV save mode. Style is subjective so being Hyundai it will be hit-and-miss. I bet I get the 2024 Santa Fe before I get the 2023 Prius:). I just hope that the federal EV rebate program doesn't run out before we get our cars which I think ends on March 2025

I honestly don't care to get either 2022 or 2023 Santa Fe PHEV anymore. I'm willing to wait for the 2024 MY. I recently watched the Canadian review of the 2023 Mitsu Outlander PHEV, Zack said it's the best PHEV he's ever driven (I maybe be paraphrasing). Newer PHEV cars are coming out with better EV range than the Santa Fe and Tucson. Hopefully the 2024 will have an updated/better EV range and EV save mode. Style is subjective so being Hyundai it will be hit-and-miss. I bet I get the 2024 Santa Fe before I get the 2023 Prius:). I just hope that the federal EV rebate program doesn't run out before we get our cars which I think ends on March 2025

I agree that the Outlander appears to be a nice vehicle but it’s pricier for comparable features. For example the GT trim (2nd from top) prices out at approximately $67000 after tax, doc, pdi (9% luxury tax here in BC plus GST). That puts it at just over $60000 after rebates.

That is almost $8000 more than I expected/wanted to spend compared to the Santa Fe Luxury Hybrid PHEV.

I don’t have that many kinder eggs to sell.
That is almost $8000 more than I expected/wanted to spend compared to the Santa Fe Luxury Hybrid PHEV.
I agree the price of the Outlander is "outlandish". I don't think a Mitsu should be north of $50K, it's a hard sell for me as well.
can't do Japanese, although my old Mitsubishi TV has always been outstanding, I thought the car brand went out of business some years ago?
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