I placed an order for a Santa Fe luxury PHEV January 17, 2022. Unfortunately I was informed the portal closed for 2022 orders on January 6, 2022 - so I was told. April of 2022 the portal opened to place orders for some 2023 ICE vehicles but not HEV and PHEV.
Now the latest information I’ve been told is the order portal should open in May…sometime…with order confirmation notifications going out to customers in June.
Getting a complete picture has been a pain involving reading many other forums and speaking with multiple dealerships to cross reference who is telling mostly truth and who is saying most anything to get a preorder sale.
What I did learn is that Canadian orders are allegedly queued by original date and time they were initially placed by the customer. One should not be worried that other customers/dealerships could be jumping the queue ahead of you. I worried that someone who ordered much later could jump ahead of me if another dealership entered their order before mine in what I thought was a free for all when the portal opens,
Not so. I was assured that Hyundai Canada contacts the dealerships and requests the orders to date for specific vehicles. After a window of time the orders are sorted by initial order date and then further queued by what can be built according to availability/option combinations. You can establish your order date by your preorder payment receipt or, if the dealership actually gave it to you, a copy of the preorder paperwork.
Note the 8 to 12 month estimates for Hyundai PHEV vehicles begins from when Hyundai Korea actually gets the order…not when you preordered.
It would be good if members would note their preorder date, vehicle details and if/when official production order confirmation details.
I’m thinking I’m lucky if I get my new Santa Fe PHEV for Christmas but most likely the Easter bunny will bring it in 2023.