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Discussion Starter · #1 ·
I placed an order for a Santa Fe luxury PHEV January 17, 2022. Unfortunately I was informed the portal closed for 2022 orders on January 6, 2022 - so I was told. April of 2022 the portal opened to place orders for some 2023 ICE vehicles but not HEV and PHEV.

Now the latest information I’ve been told is the order portal should open in May…sometime…with order confirmation notifications going out to customers in June.

Getting a complete picture has been a pain involving reading many other forums and speaking with multiple dealerships to cross reference who is telling mostly truth and who is saying most anything to get a preorder sale.

What I did learn is that Canadian orders are allegedly queued by original date and time they were initially placed by the customer. One should not be worried that other customers/dealerships could be jumping the queue ahead of you. I worried that someone who ordered much later could jump ahead of me if another dealership entered their order before mine in what I thought was a free for all when the portal opens,

Not so. I was assured that Hyundai Canada contacts the dealerships and requests the orders to date for specific vehicles. After a window of time the orders are sorted by initial order date and then further queued by what can be built according to availability/option combinations. You can establish your order date by your preorder payment receipt or, if the dealership actually gave it to you, a copy of the preorder paperwork.

Note the 8 to 12 month estimates for Hyundai PHEV vehicles begins from when Hyundai Korea actually gets the order…not when you preordered.

It would be good if members would note their preorder date, vehicle details and if/when official production order confirmation details.

I’m thinking I’m lucky if I get my new Santa Fe PHEV for Christmas but most likely the Easter bunny will bring it in 2023.
 

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I have to agree that getting information to get a complete picture of the ordering process in Canada has been a nightmare. My dealer is quiet while others spill a little bit of information, but it is so hard to know what the truth is. I hope you are right about the portal opening in May, but it is so hard to know for sure.
Some 2022 Canadian orders have had their deliveries pushed to September and maybe even longer. When will they start producing 2023s?

I am hearing the 2023 will get the larger screen and some slightly different tones of paint.
 

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Discussion Starter · #3 ·
Some 2022 Canadian orders have had their deliveries pushed to September and maybe even longer. When will they start producing 2023s?

I am hearing the 2023 will get the larger screen and some slightly different tones of paint.
A larger screen would be nice. Where did you pick up that nugget? Automatic folding mirrors too . I don't think the PHEV Santa Fe has those.

It's an information puzzle. A bit of this and a bit of that from many Hyundai forums, models and dealers.. Wait times (shortest to longest) are ICE, HEV, PHEV and finally BEV. Allegedly Hyundai may also be prioritizing vehicles that are a) more profitable b) can be delivered more reliably c) have the parts in the supply chain, etc.

As far as other vehicles I've read concerned comments dealerships may be experiencing reduced allocations for the MY22 IONIQ orders. This, combined with my own dealer showing me a binder of 2023 orders AND 2024 orders piling up waiting to go into the system seems to support that. He said that 2023 IONIQ orders are completely gone. Other forum rumors seems to indicate that customers who placed pre-orders for 2023 IONIQs may be getting contacted to say that they are being pushed to 2024 (Which means late 2024 early 2025 delivery). Everything has a domino effect.

Rumor has it 2023 Tuscon orders are also closed but, perhaps, re-opening later in the calendar year.

Canada seems less of a priority for vehicle delivery allocation than the US and it appears that Hyundai is putting more emphasis on provinces that have more significant green mandates/rebates. (if you put stock in forum rumors)

A far as my own Santa Fe PHEV pre-order a salesperson asked me "When did you order?" I said January 17 and his response was "Oh you're golden". Then my salesperson said "you'll get an email in June." Does what is unsaid make someone pause to think that 2023 pre-orders for some Santa Fe models are all gone?

Do I 100% believe timelines? Do I 100% believe that my pre-order will even become a 2023 order? I will believe it when I have an order confirmation and my new SUV. So that means I will have waited 6 months JUST to see if my order went into the system and probably another 12 months after that before I even get it.

I know I don't want to be pushed to a Santa Fe 2024 model because that is rumored to be a full redesign again. The Santa Fe will allegedly grow from mid-size SUV (so it won't compete with the Tuscon) to a large sized SUV but that pushes it right up against the Palisade. There's A Massive Change Coming For Next-Gen Hyundai Santa Fe

We can only go by snippets of comments/rumors. I haven't seen any indication of anyone getting any confirmation that their 2023 Santa Fe HEV or PHEV order is going into production.

Let the gouging begin....I see on FB Marketplace for the Vancouver area that there are 2022 HEV and PHEV models (Tuscon and Santa Fe) but those are at MSRP with another $5,000 or so of dealer add-ons. I've also seen a used 2022 Hyundai Tuscon HEV with 6,000 km on it listed for $64,499...since it is used there are no rebates. yikes...only $20000 over retail
 

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A larger screen would be nice. Where did you pick up that nugget? Automatic folding mirrors too . I don't think the PHEV Santa Fe has those.

Canada seems less of a priority for vehicle delivery allocation than the US and it appears that Hyundai is putting more emphasis on provinces that have more significant green mandates/rebates. (if you put stock in forum rumors)

I know I don't want to be pushed to a Santa Fe 2024 model because that is rumored to be a full redesign again. The Santa Fe will allegedly grow from mid-size SUV (so it won't compete with the Tuscon) to a large sized SUV but that pushes it right up against the Palisade. There's A Massive Change Coming For Next-Gen Hyundai Santa Fe
The larger screen comes from a 2023 Santa FE Product Guide that a salesman forwarded to me. I haven't been through all the PHEV specs, but there maybe some more additions in there as well.

Canada seems to be less of a priority for all manufacturers except the domestic manufacturers.

I heard the 2024 Santa Fe will be a full redesign as well. Maybe the Palisade gets a little bigger too?
 

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Discussion Starter · #5 ·
The larger screen comes from a 2023 Santa FE Product Guide that a salesman forwarded to me. I haven't been through all the PHEV specs, but there maybe some more additions in there as well
thank you for the product guide. I think that it may not be 100% accurate for the Canadian market. Just to double check I compared the 2022 Canadian Santa Fe product guide specs and that guide appeared to have discrepancies between what was in the brochure versus the actual vehicle. The 2022 Canadian Santa Fe PHEV model has the Hartman kardon sound system but the 2023 brochure states it only comes with the calligraphy gas model.

we will see once someone actually has the 2023 Canadian model.
 

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thank you for the product guide. I think that it may not be 100% accurate for the Canadian market. Just to double check I compared the 2022 Canadian Santa Fe product guide specs and that guide appeared to have discrepancies between what was in the brochure versus the actual vehicle. The 2022 Canadian Santa Fe PHEV model has the Hartman kardon sound system but the 2023 brochure states it only comes with the calligraphy gas model.

we will see once someone actually has the 2023 Canadian model.
I thought the Harmon Kardon sound system was only in the 2022 Santa Fe Ultimate Calligraphy and not the PHEV?
The Hyundai Canada specs don't list it as part of the Luxury PHEV.
 

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Discussion Starter · #7 · (Edited)
I thought the Harmon Kardon sound system was only in the 2022 Santa Fe Ultimate Calligraphy and not the PHEV?
The Hyundai Canada specs don't list it as part of the Luxury PHEV.
You are correct. One of the reviews I looked at (Zack Spencer of Motormouth here in Vancouver) inserted a shot of the 10" Harman Kardan screen alongside the 8". That threw me off and my test drive was 4 months ago. It appears that the PHEV Luxury Hybrid doesn't get power folding mirrors either which I'm bummed about. I wonder if the upgrade to the 10.25" infotainment system means that you don't get wireless apple carplay and android auto. Allegedly the 10.25" screen in the US is plug in only.

EDIT: it appears from the brochure that only the 8” infotainment system has wireless CarPlay and android auto.


You also only get park assist on the Calligraphy model and not the "Luxury" PHEV. I figured a vehicle with the "Luxury" moniker best come with all the bells and whistles but I guess not.

So it seems the options pretty much remain the same 2022 vs 2023 except for the bigger infotainment screen. It also looks like some very subtle exterior body panel tweaks may be evident and some powertrain enhancements/tweaks as well. No new color options for HEV/PHEV though. I might see if I can change my interior color choice to beige instead of black. I ordered a Pearl White exterior - I had an all black vehicle prior and while it looked nice it showed dust/rain marks/dirt so much faster.

I prefer the look of the 20" wheels on the Calligraphy though. If gas wasn't two dollars and 27 cents a freakin' litre and climbing then I might have considered the Calligraphy ($6.50 US a gallon).
 
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