[fred.kennedy44]

I have a 2019 Santa Fe Ultimate that has begun to have an issue with bluetooth/phone functionality for about 2 weeks now. Whenever I make a call, either through voice command, android auto, or just physically picking up the phone while in the car, I cannot hear the party on the other end. They can hear me. It also does not matter whether I initiate the call or they call me, the result is the same.
My phone works fine in our other vehicle so the problem seems to be with the car.
Any ideas/ suggestions?

 

[stevetaz]

If it was me, first I would try deleting the paired phone connection to the vehicle and then repair again. If that doesn't change anything I would try resetting the head unit. Note that I don't know what you might lose, if anything, by resetting the head unit such as custom radio channels so do so at your own risk.

 

[gmarsolf]

I have a 2019 Santa Fe Ultimate that has begun to have an issue with bluetooth/phone functionality for about 2 weeks now. Whenever I make a call, either through voice command, android auto, or just physically picking up the phone while in the car, I cannot hear the party on the other end. They can hear me. It also does not matter whether I initiate the call or they call me, the result is the same. My phone works fine in our other vehicle so the problem seems to be with the car. Any ideas/ suggestions?

I am having this same problem with my 2019 Santa Fe. Did you find a solution to the problem?